Other Engine Info: Engine Type: 24V, Sales Code: EER
Other Restraint System Info: Restraint System Active Driver and Passenger Air Bags (CGW) ( Except LH Family)
Plant City: Sterling Heights
Plant Company Name: Sterling Heights Assembly
Plant Country: United States (USA)
Plant State: Michigan
Seat Belts All: Manual
Series: JR
Series2: P (Premium)
Trim: LXi
Valve Train Design: Dual Overhead Cam (DOHC)
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2007
POWER TRAIN
THE CAR HAD A NEW SET OF SPARK PLUGS AND A TRANSMISSION SERVICE AT 60,000 MILES. THE CAR WAS BEING DRIVEN AT FREEWAY SPEEDS WHEN IT LOST POWER AND THEN WAS STUCK IN SECOND GEAR. IT WAS TOWED TO A CHRYSLER DEALER WHERE THEY SERVICED THE TRANSMISSION BELIEVING THAT WAS THE PROBLEM, BECAUSE THE OBDII SYSTEM REPORTED NO CURRENT OR STORED ERROR CODES. THEY RETURNED THE CAR AND STATED THAT IT WAS RUNNING ROUGH AND SHOULD HAVE A TUNE UP. THE CAR WAS DRIVEN ABOUT 180 MILES AT FREEWAY SPEEDS WHEN IT AGAIN LOST POWER AND WAS STUCK IN SECOND GEAR. THIS TIME THE CAR WAS DRIVEN ALONG THE SHOULDER TO THE NEXT OFF RAMP AT WHICH TIME THE CHECK ENGINE LIGHT CAME ON. THE CAR WAS TOWED TO ANOTHER CHRYSLER DEALER WHERE THE OBDII CODES SHOWED THAT THE CATALYTIC CONVERTER AND AN OXYGEN SENSOR HAD FAILED. THE DEALER REPLACED THESE ITEMS. FUEL ECONOMY DROPPED FROM ABOUT 30 MPG TO ABOUT 23 MPG. THE LOCAL DEALER LOOKED INTO THIS PROBLEM BUT SAID THAT THE OBDII SYSTEM IS REPORTING NO CURRENT OR STORED CODES SO THERE IS NOTHING THEY CAN DO PER THE FACTORY, THEY ALSO HAVE NOTED THAT THE ENGINE IS RUNNING ROUGHLY. CHRYSLER WAS CONTACTED ABOUT THE PROBLEM AND AGREED TO REFUND THE COST OF THE TRANSMISSION SERVICE BECAUSE IT WAS NOT THE PROBLEM. I MAILED ALL THE COPIES OF THE REQUESTED PAPERWORK TO THEM BUT THEY NEVER RESPONDED BACK AND HAVE NOT PAID.
2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
FOLLOW UP TO ODI #10064593. VEHICLE CONTINUES TO ACCELERATE UNEXPECTEDLY WHILE SITTING AT A STOP. HAS ALSO STALLED ON THREE OCCASIONS AND IDLES ROUGH. IT HAS BEEN TO TWO (2) DEALERSHIPS 8 TIMES. TCP SENSOR, AD SOLENOID, MAP SENSOR AND PCV VALVE ALL BEEN REPLACED. SERVICE BULLETIN #18-041-03 HAS BEEN RAN TWICE. THE VEHICLE HAS ALMOST HIT TWO CARS, ONE MOTORCYCLE, ONE CONCRETE PILING AND TWO BUILDINGS. THE ONLY THING THAT HAS KEPT ME FROM HITTING ANYTHING IS THE FACT THAT I ALWAYS HAVE MY FOOT ON THE BRAKE. WHY WON'T CHRYSLER OR THE NHTSA BEGIN AN INVESTIGATION? I HAVE FOUND OVER A DOZEN COMPLAINTS REGARDING CHRYSLER/JEEP VEHICLES WITH THE SAME DANGEROUS MALFUNCTION. I LOVE MY CAR, BUT I AM AFRAID SOMEONE IS GOING TO GET HURT.*AK