WE HAVE A 2001 CHRYSLER PT CRUISER. WHILE DRIVING ON A FREEWAY, THE REAR LEFT WING WINDOW FELL OUT AND WAS RUN OVER BY THE VEHICLE FOLLOWING US. FORTUNATELY, NO ONE WAS HURT BUT IT COULD HAVE CAUSED A SERIOUS ACCIDENT. THERE IS A RECALL ON THE 2005 MODEL FOR THIS VERY PROBLEM (07V149000). OUR LOCAL DEALER TOLD US TO TAKE UP THE ISSUE OF REPAIR WITH CHRYSLER, WHICH WE DID, AND THEY REPLIED THAT THEY WOULD NOT HONOR THE RECALL FOR OUR MODEL YEAR, EVEN THOUGH IT IS EXACTLY THE SAME PROBLEM. THEREFORE, I WANT TO FILE A COMPLAINT SO THAT THE OFFICIAL RECORD SHOWS THAT THE SAME PROBLEM DOES INDEED EXIST IN EARLIER MODELS.
2002
STEERING:WHEEL AND HANDLE BAR
COMPLAINT SENT VIA E-MAIL." I FIRST STARTED HAVING A SERIOUS PROBLEMS WITH MY CAR POWER STEERING. WHILE DRIVING, SMOKE STARTED COMING OUT OF THE HOOD, AND I THOUGHT THE ENGINE WAS ON FIRE. I THEN CALLED DAIMLER CHRYSLER AND TOLD THEM, AND THEY JUST SAID THAT THEY WOULD MAKE A REPORT. BUT I HEARD NOTHING FROM THEM AT ALL. HOWEVER, I TOOK MY CAR TO CHRYSLER DEALERSHIP AND THEY TEMPORARILY FIXED IT, BUT A MONTH LATER THE STEERING WHEEL STARTED MAKING A WHINING SOUND WHEN TURNING. I TOOK MY CAR BACK TO THE DEALER, AND THEY SAID THAT THEY PUT A NEW POWER STEERING TO FIX IT. THREE WEEKS LATER OCT 8TH 2004, I STARTED HEARING THE LOUD WHINING NOISE AGAIN AND THE STEERING WHEEL WAS HARD TO TURN. I AM CONCERNED THAT MY CAR WILL CAUGHT ON FIRE AND THAT I OR MY PASSENGERS WILL BE SERIOUSLY INJURED. *JB