TL* THE CONTACT OWNS A 2006 CHRYSLER PT CRUISER. IN MARCH 2010, THE CONTACT NOTICED OIL WHERE HIS VEHICLE HAD BEEN PARKED SO SHE TOOK THE VEHICLE TO THE DEALERSHIP WHERE THEY REPLACED THE SEAL. THE NEXT WEEK, THE NEW SEAL FAILED AND OIL BEGAN LEAKING AGAIN. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO RETURN THE VEHICLE TO THE DEALERSHIP. THE VEHICLE WAS AT THE DEALERSHIP AND NOT IN DRIVABLE CONDITION AT THE TIME OF THE COMPLAINT. THE DEALER INFORMED THE CONTACT THE ENGINE NEEDED TO BE REPLACED. SHE THEN CALLED THE MANUFACTURER AGAIN AND WAS TOLD THAT THEY COULD NOT ASSIST HER WITH ANY OF THE REPAIR COSTS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000. THE CURRENT MILEAGE WAS 66,060.
2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE OIL LIGHT ILLUMINATED AND WHEN SHE CHECKED THE OIL LEVEL THERE WAS NO OIL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE OIL WAS POURING OUT OF THE CRANK SHAFT AND THAT THE ENGINE WAS SHAKING AND SPINNING, AS A RESULT THE FRONT SEAL WAS DESTROYED. THE DEALER ALSO STATED THAT THE LONG ENGINE BLOCK HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 47,000.