DT: 2000 CHRYSLER CONCORD. THE CONSUMER STATED WHEN OPENING THE TRUNK IT FELL DOWN HARD. THE HYDRAULIC LIFTS THAT HOLD THE TRUNK OPEN HAD TO BE REPLACED. THE DEALERSHIP DID NOT KNOW WHY THIS HAPPENED. THE CONSUMER STATED THE TRUNK WAS NOT OPENED OFTEN. BOTH WERE REPLACED, LEFT AND RIGHT LIFTS.*AK
1999
STRUCTURE:BODY:TRUNK LID
DT: CONTACT STATED THAT THE TRUNK LID FELL ON HIS HEAD AND CAUSED AN INJURY. THE LIFTS THAT HOLD THE TRUNK LID UP FAILED. THE DEALER HAS NOT BEEN CONTACTED YET. THE MANUFACTURER INFORMED HIM THERE WERE NO RECALLS ON THE TRUNK AND OFFERED NO FREE REMEDY. HE HAD THE PROBLEM FOR TWO YEARS, BUT DID NOT EXPERIENCE AN INJURY UNTIL NOW. THE LIFTS THAT HOLD THE TRUCK LID OPEN WERE NOT REPLACED AFTER THE INJURY. *AK