TL*THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHILE MAKING A LEFT OR RIGHT TURN THE VEHICLE CHANGED GEARS. THE VEHICLE SHIFTED FROM THIRD TO SIXTH GEAR WHEN THE CONTACTS FOOT WAS TAKEN OFF OF THE ACCELERATOR AND ALSO THE VEHICLE WOULD LOSE POWER WHILE DOWN SHIFTING. THE VEHICLE WAS RESPONDING AS IF IT HAD NO CONNECTION BETWEEN THE TRANSMISSION AND THE ENGINE. WHEN THE BRAKES WERE APPLIED THE VEHICLE ALSO LUNGED FORWARD BECAUSE THE GEAR SHIFTED OUT OF POSITION. THE DEALER SAID THAT THE FAILURE WAS DANGEROUS, BUT THAT WAS HOW THE VEHICLE WAS DESIGNED. THE CONTACT WAS GIVEN A LOANER VEHICLE WHILE THE DEALER SPEAKS TO THE MANUFACTURER TO SEE WHAT COULD BE DONE TO CORRECT THE PROBLEM. THE FAILURE AND CURRENT MILEAGES WERE 700.
2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL*THE CONTACT OWNS A 2006 CADILLAC SRX. IN DECEMBER OF 2008, THE CONTACT HEARD A LOUD METAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE OCCURRED WHILE DRIVING 30 MPH. HE TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES AND THEY DISCOVERED THAT THE REAR DIFFERENTIAL TRACTION CONTROL SYSTEM FAILED. THE DEALER REPLACED THE REAR DIFFERENTIAL TRACTION CONTROL SYSTEM ON MARCH 11, 2009. TWO DAYS LATER, THE FAILURE RECURRED. THE DEALER STATED THAT THE DIFFERENTIAL SYSTEM WAS GIVING INCORRECT SIGNALS. THE VEHICLE IS CURRENTLY AT THE DEALER. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY WOULD CALL THE DEALER THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE GAS GUAGE. IT WAS DISCOVERED THAT THE SIPHON JET PUNP WAS CLOGGED WHICH WAS CAUSING IT TO SHUT OFF. THERE WAS ALSO A BRAKE PROBLEM. UPDATED 04/16/09. *JB