TL*THE CONTACT OWNS A 2002 CADILLAC ESCALADE. IMMEDIATELY AFTER PURCHASING THE VEHICLE ON DECEMBER 12, 2003, THE CONTACT FELT A VIBRATION WHILE ATTEMPTING TO BRAKE. THE DEALER STATED THAT THE BRAKES WERE THE CAUSE OF THE FAILURE, BUT NO REPAIR WAS MADE. IN JUNE OF 2004, THE VEHICLE WAS RETURNED TO THE DEALER AND THEY ROTATED, MOUNTED, AND BALANCED FOUR NEW TIRES. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE REAR BRAKE PADS NEEDED TO BE REPLACED AND REPAIRED. THE DEALER REPAIRED THE REAR BRAKE PADS, ROTORS, AND REAR BRAKE SHOES. THIS SPECIFIC FAILURE HAS BEEN ONGOING FOR THE PAST THREE YEARS. RECENTLY, THE CONTACT EXPERIENCED FAILURE WITH THE ABS, WHICH CAUSED THE BRAKE PEDAL TO EXTEND TO THE FLOOR. THE VEHICLE WOULD ALSO ACCELERATE AND VIBRATE WHILE BRAKING. SHE RETURNED THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE HUB BEARINGS NEEDED TO BE REPLACED AND REPAIRED. THE VEHICLE IS NO LONGER BEING DRIVEN DUE TO THE CONSTANT FAILURES WITH THE BRAKES AND ABS. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 50,000.
2011
EXTERIOR LIGHTING:HEADLIGHTS
THIS COMPLAINT IS A GENERAL COMPLAINT ABOUT THE NEW TYPE OF HEADLIGHTS THAT SHINE A PIERCING BLUE COLOR. WHEN VEHICLES WITH THIS NEW TYPE OF HEADLIGHT APPROACH, IT INTERFERES WITH NIGHT DRIVING VISION. I CAN TOLERATE ONE OR TWO OF THESE TYPE HEADLIGHTS COMING AT ME AT NIGHT, BUT IF SOMEDAY THERE ARE DOZENS OF THEM IN ONCOMING TRAFFIC IT WILL NOT BE SAFE TO DRIVE. VISION WILL BE IMPAIRED. SUCH HEADLIGHTS NEED TO BE TONED DOWN. THEY ARE MUCH TOO BRIGHT. THANK YOU. *TR