Other Engine Info: SIDI - Spark Ignited Direct Injection
Other Restraint System Info: Driver and Passenger Roof Airbags and Occupant Sensors
Plant City: Lansing
Plant Country: United States (USA)
Plant State: Michigan
Seat Belts All: Manual
Series: High Feature V6
TPMS: Direct
Transmission Style: Automatic
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2005
AIR BAGS:FRONTAL
IN JANUARY I HEARD THERE WAS A RECALL ON THE 2005 CADILLAC CTS FOR A POSSIBLE FAILURE OF THE PASSENGER SEAT AIR BAG SENSOR. IN LATE FEBRUARY WHILE ON VACATION, THE AIR BAG SERVICE LIGHT CAME ON EVERY TIME I STARTED MY CAR. I THEN NOTICED THE PASSENGER AIR BAG ON/OFF MESSAGE ON THE REAR VIEW MIRROR SHOWED THE AIR BAG WAS OFF ALL THE TIME. EVEN WHEN SOMEONE WAS IN THE PASSENGER SEAT IT SHOWED OFF. UPON RETURNING FROM VACATION IN EARLY MARCH, I CALLED THE CADILLAC DEALER WHERE I PURCHASED THE VEHICLE IN DECEMBER 2004 AND WAS TOLD THAT ACCORDING TO GENERAL MOTORS RECORDS MY VEHICLE WAS NOT INVOLVED IN THE RECALL FOR THE AIR BAG SENSOR (10V-644000). I THEN CALLED CADILLAC CUSTOMER ASSISTANCE AND WAS TOLD THE SAME THING. I ASKED WHY MY VEHICLE WAS NOT INVOLVED WHEN IT APPEARED I WAS HAVING THE PROBLEM ADDRESSED IN THE RECALL. I WAS TOLD I COULD WAIT TO SEE IF IT WOULD BE IN THE FUTURE AND I TOLD THE REPRESENTATIVE THAT IF I WAITED IT WOULD NEGATE THE PURPOSE OF HAVING A PASSENGER AIR BAG IF IT WOULD NOT WORK. I WAS TOLD I COULD HAVE THE REPAIRS COMPLETED AT MY EXPENSE BUT AS FAR AS THEY WERE CONCERNED MY VEHICLE WAS NOT IN THE PREVIOUSLY MENTIONED RECALL. ON MARCH 7, 2001 I HAD THE VEHICLE CHECK AT MY LOCAL REPAIR SHOP AND THEY VERIFIED THE PASSENGER SEAT OCCUPANT SENSOR HAD TO BE REPLACED. THEY INSTALLED THE NEW MODULE KIT AND IT COST ME $451.78. I CALLED CADILLAC CUSTOMER ASSISTANCE AND WAS TOLD MY VEHICLE WAS NOT INVOLVED IN THE RECALL EVEN THOUGH I HAD THE PROBLEM ADDRESSED IN THE RECALL. I'M SEEKING REIMBURSEMENT FOR REPAIRS THAT SHOULD HAVE BEEN FIXED UNDER RECALL 10V-64000. *TR
2009
EQUIPMENT
2009 CADILLAC, CTS SEDAN. CONSUMER STATES DEFECTIVE TIRE COMPRESSOR *TGW THE CONSUMER DISCOVERED THE VEHICLE DID NOT COME WITH A SPARE TIRE. THE DEALER INFORMED THE CONSUMER CADILLAC NO LONGER INSTALLED SPARE TIRES, BUT IT CAME WITH A COMPRESSOR THAT PROVIDED FOAM TO INFLATE THE TIRE IN THE EVENT OF A FLAT TIRE. IN FEBRUARY 2010, THE CONSUMERS WIFE HAD A FLAT TIRE. A PASSERBY STOPPED AND TRIED TO INFLATE THE TIRE USING THE COMPRESSOR AND FOAM, THE FOAM WENT IN THE TIRE AND CAME OUT OF THE HOLE. THE END RESULT, WAS NO INFLATION OF THE TIRE. THE CONSUMERS WIFE HAD TO AAA SO THE VEHICLE COULD BE TOWED. ALSO THE TRUNK HAD A LEAK. *JB