Other Engine Info: Name Plate: Chev, Pont, Olds, Buick
Plant City: Orion
Plant Company Name: NA-GM Corp
Plant Country: United States (USA)
Plant State: Michigan
Seat Belts All: Manual
Vehicle Type: PASSENGER CAR
Windows: 4
Model year
COMPONENT
Complaint
2003
COMMUNICATIONS:HORN ASSEMBLY
SINCE PURCHASED THE HORN DOES NOT BLOW WHEN YOU PUSH ON THE DESIGNATED SPOT ON THE STEERING WHEEL. YOU MUST 'SEARCH' FOR A SPOT TO PUSH THAT THE HORN WILL THEN BLOW. THIS IS 'HIT OR MISS'. IT MAY BLOW AND IT MAY NOT. THE DEALER HAS DONE ALL THAT HE CAN DO TO CORRECT THE PROBLEM WHICH IS TO PUSH ON VARIOUS LOCATIONS ON THE STEERING WHEEL AND SAY YOU SHOULD PUSH THERE. THE BEST HE CAN DO. I HAVE LODGED STRENUOUS COMPLAINTS WITH BUICK AND THEY ASSIGNED IT "REQUEST NUMBER 1-200878647 AND IT HAS BEEN HANDLED GENERALLY BY A MR. SEAN ARMSTRONG. MY LAST CORRESPONDENCE WITH THEM THEY SAID THEY HAD DONE ALL THEY COULD DO, WHICH SO FAR HAS BEEN NOTHING, AND FOR ME TO TAKE OTHER STEPS. I ASSUME THEY MEAN TO GO TO COURT. I BELIEVE THAT THIS 'UNDEPENDABLE' HORN FUNCTION COULD LEAD TO AN ACCIDENT AND POSSIBLY DEATH TO SOMEONE. IT SHOULD NOT BE ALLOWED AND I SHOULD NOT HAVE TO RESORT TO THE LEGAL PROCESS TO GET IT TO WORK AS IT SHOULD. BUICK HAS MANH COMPLAINTS ON THIS FUNCTION I HAVE LEARNED. YOUR EXPERIENCE AND KNOWLEDGE SHOULD PROVE MOST HELPFUL IN MY MAKING A DECISION AS TO WHAT TO DO. IF YOU CALL PERRY BUICK SERVICE MANAGER (MR. TIMOTHY PERRY) HE CAN EXPLAIN. PERRY BUICK IS OUTSTANDING AND I AM NOT COMPLAINING ABOUT THEIR SERVICE. THEY DO NOT DESIGN THE AUTO. THIS BUICK PARK AVENUE ULTRA HAS EVERYTHING YOU COULD POSSIBLY WANT IN A TODAY CAR EXCEPT A HORN THAT WILL BLOW WHEN ASKED TO BLOW. YOUR KNOWLEDGE WILL BE GRATEFULLY RECEIVED. KIND REGARDS, JOHN MESICK. *JB
1997
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER ATTEMPTED TO START VEHICLE AND HEARD WHAT HE THOUGHT WAS A BACK FIRE, A FIRE STARTED UNDER THE HOOD, CLAIM 52-2467-692. *SLC