Other Engine Info: 50-St/Can. ULEV emission std.
Emissions Certification Test Group: 2ADXV03.0344.
Other Restraint System Info: Active Seat Belt.
Plant City: Neckarsulm
Plant Country: Germany
Seat Belts All: Manual
Series: quattro
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2005
TRACTION CONTROL SYSTEM
MY ABS LIGHT, PARKING BRAKE FAILURE, AND ESP LIGHTS ALL CAME ON AT THE SAME TIME WHILE DRIVING MY 2005 AUDI A6 4.2 S-LINE MODEL THROUGH A SUDDEN SNOW STORM IN COLORADO. MY ABS IMMEDIATELY FAILED AND MY BRAKES LOCKED, CAUSING ME TO LOSE CONTROL OF MY VEHICLE, AND FORTUNATELY I AVOIDED A CRASH (I WAS AT LOW SPEEDS). THE QUATTRO ALL WHEEL DRIVE WAS ALSO DISABLED AT THIS TIME AND I WAS UNABLE TO GAIN TRACTION ON THE ICY ROAD. THIS COULD HAVE BEEN A DEVASTATING CRASH RESULTING IN INJURIES IF I HAD BEEN GOING THE SPEED LIMIT THAT NIGHT. I IMMEDIATELY TOOK MY CAR IN FOR SERVICE ON 12/2/09 AND WAS TOLD I NEEDED TO HAVE THE ABS MODULE REPLACED AT A COST OF AROUND $1600. WHY WAS THIS NOT A RECALLED PART? ACCORDING TO THE SERVICE TECH AT STAMMLER AUDI IN BOULDER, CO IT IS A VERY COMMON PROBLEM WITH THE 2005 MODEL YEAR BECAUSE IT IS THE FIRST YEAR TO HAVE SOME NEW TECHNOLOGY INVOLVED IN THE VEHICLE'S DRIVING SYSTEMS. I AM EXTREMELY UPSET THAT THERE IS NOTHING I CAN DO BUT PAY OUT OF POCKET FOR A DEFECTIVE PART, THAT AUDI ALSO AGREES WITH, JUST TO DRIVE SAFELY ON THE ROADWAYS. *TR
2002
ENGINE AND ENGINE COOLING
AUDI A6 3.0 2005 68,000 MI. PREMATURE WATER PUMP FAILURE PREMATURE TIMING BELT FAILURE AS I WAS PULLING INTO A SHOPPING CENTER PARKING SPOT ON 4/25/05, THE CAR BEGAN TO FEEL DIFFERENT AND THE POWER STEERING WAS NOT WORKING. I SHUT CAR OFF IMMEDIATELY AND IT WAS STEAMING. I TURNED KEY ON AGAIN WITHOUT STARTING ENGINE IN ORDER TO CHECK GUAGES. THERE WAS NO INDICATION OF OVERHEATING. OUTSIDE THE CAR THE COOLANT HAD LEAKED ONTO THE GROUND. I HAD IT TOWED BY FLATBED TO WINNER AUDI IN WILMINGTON, DE. THEY DIAGNOSED THAT WATER PUMP FAILED AND RESULTED IN TIMING BELT FAILURE, ALSO. QUOTED $2380.00 TO REPAIR THE TIMING BELT AND WATER PUMP. ONCE THIS IS COMPLETED, FURTHER DIAGNOSTICS ARE REQUIRED TO DETERMINE IF MORE DAMAGE EXISTS. SERVICE ADVISOR, MICHELLE SUGGESTED I CALL AUDI FOR ASSISTANCE. SHE SAID THAT SOMETIMES THEY WILL AGREE TO HAVE THE REPAIR DONE FOR THE CUSTOMER AT THE WARRANTY RATE, WHICH IS HALF THE REGULAR RATE. I CONTACTED AUDI AMERICA CUSTOMER RELATIONS @ 800-822-2834 FOR ASSISTANCE. WILLIE MOORE TOOK MY INFORMATION AND INDICATED THAT EVEN THOUGH THE VEHICLE WAS OUT OF WARRANTY, HE WOULD REVIEW THE PROBLEM WITH THE DEALER FOR POSSIBLE ASSISTANCE WITH MY REPAIR. AFTER PUTTING ME OFF TWICE, SAYING THAT "THE DEPARTMENT WAS CLOSED FOR A FEW DAYS" EACH TIME, HE FINALLY CALLED ME WITH AN ANSWER AFTER 8 DAYS. THE ANSWER WAS THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, AUDI WOULD NOT ASSIST ME IN ANY WAY. I COULD NOT HELP BUT WONDER, WHY PUT ME THROUGH 8 DAYS OF WAITING AND FALSE HOPE IF THE ANSWER WAS AS SIMPLE AS THAT! ALL OF US KNEW FROM THE START THAT THE CAR WAS OUT OF WARRANTY!