Other Engine Info: Fed./Can., Emissions Certification Test Group: VAD2.8V8GKEM
Other Restraint System Info: Restraint System: AirBag - Dr/Pass, Active - Dr/Pass
Plant City: Neckarsulm
Plant Country: Germany
Series: quattro
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2003
ENGINE
ON MAY 3, 2013, I WAS DRIVING ON THE EXPRESSWAY AT APPROXIMATELY 10MPH. SUDDENLY, I BEGAN SMELLING SMOKE. I THOUGHT THE SMOKE WAS COMING FROM NEARBY TRUCKS. HOWEVER, SOON AFTER, SMOKE WAS PROFUSELY COMING THROUGH MY GLOVE COMPARTMENT. I PULLED OVER, TURNED THE CAR OFF, AND EXITED THE CAR. ABOUT 5 MINUTES LATER, THIS VEHICLE ENGULFED IN FLAMES, BEGINNING WITH THE HOOD! THE WIND SHIELD THEN SHATTERED APPROXIMATELY 3 MINUTES LATER. BY THIS TIME, THE FIRE DEPARTMENT ARRIVED AND BATTLED THE FIRE APPROXIMATELY 20 MINUTES. THERE WAS NO PREVIOUS SIGN THAT CAR SERVICE WAS NECESSARY. FURTHERMORE, ACCORDING TO THE DEALER AND DMV, 3 MONTHS AGO, THERE WAS A CLEAN EMISSIONS AT THE TIME OF PURCHASE. *TR
1997
ELECTRICAL SYSTEM:IGNITION:SWITCH
ASSOCIATED WITH COMPLAINT ID 345606/RECALL ID#00V317000 AUDI 1997 A6 WAGON WITH THE SAME SYMPTOMS. I REPLACED MY IGNITION SWITCH SEVERAL TIMES AND IT WOULD STAY ENGAGED AND THE KEY WOULD GET STUCK IN THE IGNITION. THIS PARTICULAR TIME THE CAR WAS BEING STARTED AND IT BURST IN TO FLAMES. THE FIRE DEPT PUT THE FIRE OUT AND I HAD THE CAR TOWED TO THE DEALER. STARTER WAS BURNED UP AND SO IS THE MOTORMOUNT IS AS MUCH AS I KNOW FOR NOW, IAM SURE THERE'S MORE. CAR IS STILL AT DEALER AND AUDI OF AMERICA (HQ) SAYS THAT THEY CANNOT PROMISE ME ANYTHING. MADE IT KNOWN THAT I WAS AFRAID TO HAVE A CAR THAT WOULD CATCH ON FIRE WITH MY TWO KIDS AND I. WAS REPEATEDLY TOLD THAT MY CAR DIDNT HAVE A RECALL ON IT BY THE DEALER AND THAT THE SAME PART WAS NOT BEING USED AS IN AUDI A4, EVEN AFTER I MENTIONED THE AUDI 1997 EARLIER COMPLAINT. AUDI IS BEING VERY INSENSITIVE TO THE SITUATION AND THINGS ARE NOT HAPPENING VERY FAST. I RECEIVE SEVERAL INQUIRIES ABOUT THE SAME INFO OVER AND OVER AS IF THE DEALER AND HQ ARE NOT CONNECTING. THE INSURANCE AGENT AND MYSELF ARE NOT RECEIVING TIMELY CALL BACKS FOR THE LAST COUPLE WEEKS. I AM VERY AFRAID OF THIS CAR, PLEASE HELP!!! I KNOW THAT DECISIONS ARE MADE AT HQ SO I REALLY NEED THEIR HELP. *NM