TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT A KNOCKING SOUND WAS COMING FROM THE UNDER CARRIAGE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER WAS ABLE TO IDENTIFY THE KNOCKING, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER CONTACTED THE MANUFACTURER AND WAS TOLD THEY WERE AWARE OF THE PROBLEM, BUT DID NOT HAVE A SOLUTION AVAILABLE TO REMEDY THE ISSUE. THE CONTACT STATED THAT AFTER 9 DAYS, THE MANUFACTURER PROVIDED A SPECIAL SPRAY TO THE DEALER TO SPRAY BEHIND THE BRAKE PADS. THE CONTACT LEFT THE VEHICLE WITH THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE 1,200.
2007
ENGINE
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AS THE BRAKES SEIZED. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED A DEFECTIVE OIL PUMP BOLT, WHICH HAD MALFUNCTIONED AND CAUSED THE VEHICLE TO STALL. THE DEALER STATED THAT THE OIL PUMP BOLT NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE OIL PUMP BOLT REPLACED. THE FAILURE MILEAGE WAS 69,000.