MY 05 VW TOUAREG V8 HAS HAD A FAILED AIR BAG SENSOR, SUNROOF INSULATION, STEERING WHEEL SHAKE AT VARIED SPEEDS, AND A SERIOUS ALIGNMENT ISSUE SINCE THE FIRST DAY OF OWNERSHIP. AFTER 6 DIFFERENT TRIPS BACK TO THE DEALERSHIP, THEY CAN'T SEEM TO FIX THE SHAKING AND THE ALIGNMENT PROBLEM. THERE ARE MANY FORUMS AND BLOGS ON THE NET REGARDING A GENUINE DEFECT IN DESIGN OF THIS VEHICLE WHICH DOESN'T ALLOW IT TO DRIVE STRAIGHT. ALL OF THE LOANER TOUAREGS MODEL YEARS 06/07 HAVE HAD SIMILAR ALIGNMENT PROBLEMS, SO I DON'T THINK IT IS JUST MY VEHICLE IT IS A GREAT NUMBER OF THESE VEHICLES WITH THE SAME PROBLEMS. VW NEEDS TO STEP UP TO THE PLATE AND TAKE CARE OF THEIR CUSTOMERS. THIS IS NOT A CHEAP VEHICLE AND THE SUPPORT IS WORST THEN ANY COMPANY I'VE EVER DEALT WITH. THE CUSTOMER SERVICE REPRESENTATIVES ANSWER TO MY PROBLEM IS "I RECOMMEND YOU KEEP TAKING THE VEHICLE BACK TO ANY DEALERSHIP OF YOUR CHOICE UNTIL THE ISSUE IS RESOLVED UNDER THE MANUFACTURER'S WARRANTY PERIOD". THIS MEANS THAT FOR THE NEXT FIVE YEARS I HAVE TO TAKE THIS VEHICLE BACK TO THEM ON A WEEKLY BASIS FOR THEM TO TRY TO FIX A PROBLEM IN THEIR DESIGN. I JUST DON'T THINK IT IS FAIR TO A CONSUMER WHO COUGHS UP BIG BUCKS TO PURCHASE A VEHICLE AND THE VEHICLE IS FLAWED FROM THE FIRST DAY. *NM
2013
STEERING
WE TOOK POSSESSION OF THE VEH. ON 3/14/12 WITH 495 MILES ON IT. IN THE FOLLOWING WEEK WE NOTICED THAT THE STEERING WHEEL AND COLUMN WAS INTERMITTENTLY SHUDDERING/ VIBRATING AND MAKING A NOISE. VEH. WAS INITIALLY TAKEN IN @ DEALERSHIP ON 3/27/12. ALSO HAD ISSUE WITH AD BLUE INDICATOR COMING ON. VEH WAS TAKEN BACK AGAIN ON 4/6/12 FOR THE SAME ISSUES AND ALSO NOW PULLING TO THE RIGHT AND STEERING LOCKING UP AND BINDING WHILE TURNING. STEERING RACK WAS REPLACED ON SECOND ATTEMPT TO FIX. VEH. BROUGHT BACK ON 4/17/12 FOR SAME ISSUES EXCEPT AD BLUE APPEARS TO BE FIXED. TO DATE VEH. STILL HAS RECURRENT/ INTERMITTENT ISSUES: SHUDDERING STEERING WHEEL AT BOTH HIGH AND LOW SPEEDS, VIBRATION/ SHAKING IN STEERING COLUMN, WHINING NOISE WHILE TURNING, TIGHTENING OF STEERING WHEEL WHILE TURNING SOMETIMES REQUIRING TWO HANDS TO TURN THE WHEEL, VEH PULLS TO THE RIGHT AND VEH WANDERS IN LANE REQUIRING CONSTANT CORRECTION. THE STEERING OVERALL IS VERY INCONSISTENT. SOMETIMES THERE FEELS LIKE TOO MUCH LAG IN THE STEERING AND OTHER TIMES IF FEELS LIKE IT IS FIGHTING ITSELF. THERE IS ALSO A NEW PROBLEM NOW WITH THE AC MAKING A HORRIBLE NOISE WHEN IT KICKS ON. *TR