2006 VOLKSWAGEN TOUAREG. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP CONCERNING SEVERAL VEHICLE REPAIRS. *SMD THE CONSUMER STATED FROM THE BEGINNING, THE VEHICLE HAD PROBLEMS. THE NAVIGATION SYSTEM MALFUNCTIONED. THE UNIT WAS REMOVED AND INSTALLED AGAIN. THE FRONT AND REAR BRAKES WERE REPLACED, THE EVAP PURGE VALVE WAS REPLACED, THE IGNITION COILS WERE REPLACED, CORROSION BUILT UP IN THE SENSOR AND WIRING OF THE HEADLIGHT, AND THE WIRING AND HEADLIGHT WERE REPLACED. THE CHECK ENGINE LIGHT ILLUMINATED, DUE TO A FAULTY PURGE VALVE, FOR THE THIRD TIME. WHILE DRIVING ON THE FREEWAY, THE CONSUMER FELT VIBRATIONS AND HEARD LOUD NOISES UNDER THE CENTER ARM REST. IT WAS DISCOVERED THE PROPELLER SHAFT WAS BROKEN. ALSO, THE FRONT BRAKE PADS MATERIAL, WAS METAL ON METAL. THE BRAKES ONLY LASTED 24,600 MILES. THE CONSUMER WAS ALSO INFORMED THE WATER PUMP AND OIL PAN WERE LEAKING.
2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I CURRENTLY OWN A 2005 V-6 VOLKSWAGEN TOUAREG. THE VEHICLE HAS LESS THAN 15,000 MILES. APPROXIMATELY 3 MONTHS AFTER OWNING VEHICLE, THE VEHICLE EXEMPLIFIED OBVIOUS SHIFTING CONCERNS AS WELL AS POOR GAS MILEAGE. THE TRANSMISSION WAS REPLACED IN HOPES TO CORRECT THE ISSUES DESCRIBED ABOVE, HOWEVER, IT HAS NOT IMPROVED. I WAS ASKED TO DRIVE THE VEHICLE FOR AT LEAST ANOTHER 6 MONTHS TO A YEAR, TO BREAK IT IN. IN THIS TIME, MY CAR HAS WORSENED. THE SHIFTING IS MORE ERRATIC, LOSING POWER, JUMPING GEARS, AND NEARLY STALLING WHEN TAKING OFF FROM A STOP AND AT INTERSECTIONS. AS A RESULT OF THE ERRATIC SHIFTING, I HAVE BEEN NEARLY REAR-ENDED. MY CAR HAS BEEN IN 5 TIMES FOR 3 TO 8 DAYS AT A TIME. THE DEALERSHIP HAS NOT BEEN ABLE TO DUPLICATE THIS ISSUE, SINCE IT HAS REPLACED THE TRANSMISSION. THE ONLY SERVICE THE MANUFACTURER HAS DONE TO MY VEHICLE IN HOPES TO CORRECT THE POOR SHIFTING AND POOR GAS MILEAGE (11-12 MPG) IS COMPUTER SOFTWARE UPDATES. NONE OF WHICH HAVE EVER FIXED THE PROBLEMS. IN ADDITION, WITH EACH MONTH THAT PASSES, NEW MECHANICAL PROBLEMS ARISE. THE SEAT ADJUSTMENTS FAIL, ALONG WITH THE RADIO, THE TRUNK HATCH, THE AIRBAG, ETC. THE CAR OVERHEATS AND SMOKE COMES FROM THE TIRES & WHEELS, OF WHICH THE MANUFACTURER TOOK NOTICE TO, BUT COULD NOT DETERMINE THE CAUSE. THE SERVICE DEPARTMENT AT VOLKSWAGEN HAS HAD 5-6 ATTEMPTS TO SERVICE THE MULTIPLE PROBLEMS SINCE MAY 2005 AND IT IS NOW JANUARY 07 AND MY CAR IS STILL IN THE SHOP FOR THE SAME PROBLEMS. IN ADDITION, THE TIRES (W/ PADS/ROTORS (SP?) ARE COMPLETELY WORN, AND THE VEHICLE HAS ONLY 12K MILES. *JB
