Other Engine Info: 50-St./Can. LEV emission.
Emissions Certification Test Group: 1ADXV02.8334
Other Restraint System Info: Active Seat Belt
Plant City: Mosel
Plant Country: Germany
Seat Belts All: Manual
Series: GLX
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2002
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN SHAKING VIOLENTLY AND SHUT DOWN IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE THEN SKIDDED INTO AN INTERSECTION AND ALMOST STRUCK A CHILD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE IGNITION COIL HOUSING BURNED. THE DEALER WOULD NOT REPAIR THE VEHICLE OR ALLOW HIM TO PAY $785 WITH A CREDIT CARD TO REPAIR THE IGNITION COIL. THE TURBO COIL ALSO FAILED; HOWEVER, THE DEALER DOES NOT AGREE WITH THIS DIAGNOSIS. THE MANUFACTURER WAS UNABLE TO ASSIST. THE CONTACT ALSO SMELLED ELECTRICAL WIRING BURNING. HE STATED THAT OIL BREAKS DOWN PREMATURELY, WHICH CAUSED THE ENGINE TO SEIZE AND THE VEHICLE TO OVERHEAT. THE MANUFACTURER STATED IN WRITING THAT THEY SEE NO REASON WHY THEY SHOULD OFFER ANY ASSISTANCE, AND THAT THERE WAS A PREVIOUS RECALL ON A CASE BY CASE BASIS RELATED TO OTHER ENGINE FAILURES. THE FEDERAL TRADE COMMISSION COMPLAINT NUMBER WAS 13323205. THE CURRENT MILEAGE WAS 101,222 AND FAILURE MILEAGE WAS 86,000.
2001
UNKNOWN OR OTHER
ENGINE CHECK LIGHT INTERMITTENTLY CAME ON. VEHICLE WOULD SOMETIMES JUST STOP. ON OCTOBER 18, 2000 WHILE TRAVELING AT 65MPH ON FREEWAY VEHICLE JUST STOPPED. CONSUMER ALMOST GOT HIT 3 TIMES TRYING TO GET THE VEHICLE OFF ROAD. VEHICLE HAS BEEN TAKEN TO DEALER 8 TMES. THEY HAVE TRIED MANY THINGS TO RECTIFY PROBLEM. CONSUMER HAS CONTACTED ARBITRATION FOR ASSISTANCE. ONCE CONSUMER HAD CONTACTED THEM THEY TRIED UNPLUGGING COMPUTER AND CHIPS TO SEE WHY LIGHT COMES ON. VOLKSWAGEN FINALLY SAID TO REPLACE COMPUTER.*AK