Other Engine Info: 50-St./Can. ULEV emission.
Emissions Certification Test Group: 3ADXV01.8342
Other Restraint System Info: Active Seat Belt
Plant City: Mosel
Plant Country: Germany
Seat Belts All: Manual
Series: GL
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2002
SERVICE BRAKES, HYDRAULIC
COPY (EXCERPT) OF LETTER SENT TO VW OF AMERICA: CAR HISTORY THE CAR WAS PURCHASED AT DANBURY,CT VW 2002, PUT IN SERVICE ON 03-19-2002 AND IS STILL OWNED BY THE ORIGINAL OWNER (FLORIAN KAHLERT). THE CAR IS REGULARLY MAINTAINED AT VW RECOMMENDED INTERVALS BY FOREIGN CAR MOTORS INC. AND HAS ALSO BEEN SERVICED BY RIVERBANK VW IN STAMFORD, CT. ALL VW SERVICE ACTIONS HAVE BEEN ADDRESSED BY VW DEALERSHIPS (EXCEPT THE MOST RECENT CAMPAIGN R5 26E5 WHICH IS STILL OUTSTANDING). THE CAR IS ACCIDENT FREE AND NO AFTER MARKET PARTS ARE INSTALLED. THE OVERALL CONDITION OF THE CAR IS 9 OUT OF 10 FOR A CAR ITS AGE. RIVERBANK VW IN STAMFORD PERFORMED THE P9 SERVICE ACTION ON 10/10/2007AT 40957 MILES. BRAKE BOOSTER FAILURE IN COLD WEATHER IN DECEMBER 2008 (AT APPROXIMATELY 51000 MILES) OWNER EXPERIENCED REPEATED BRAKE PROBLEMS IN COLD WEATHER, WHICH WERE EVENTUALLY DIAGNOSED AS A BRAKE BOOSTER FAILURE. UPON INSPECTION, EXTENSIVE WATER AND RUST WAS FOUND IN THE BOOSTER AS WELL AS THE CONNECTING VACUUM LINES AND ONE-WAY VALVES REQUIRING THE REPLACEMENT OF THE BOOSTER AND OTHER PARTS. FOREIGN CAR MOTORS REPLACED THE BOOSTER WITH A NEW ORIGINAL VW PART 8E0612107E. DURING REPLACEMENT FOREIGN CAR MOTORS ALSO FOUND THAT THE DRAIN BELOW THE BOOSTER WAS CLOGGED WITH HEAVY DEBRIS, INDICATING THAT THE DRAINS HAD BEEN CLOGGED FOR A LONG TIME. ENCLOSED EXPERT OPINION BY FOREIGN CAR MOTORS STATES THAT THE ONLY REASONABLE CAUSE AND EXPLANATION FOR THE PRESENCE OF WATER AND RUST IN THE BRAKE BOOSTER IS THAT THE P9 SERVICE ACTION DID EITHER NOT REMEDY THE UNDERLYING PROBLEM OR THAT THE DAMAGE STARTED BEFORE THE P9 ACTION WAS PERFORMED AND THE DAMAGE ONLY BECAME APPARENT IN DECEMBER 2008/JANUARY 2009. IN EITHER CASE, THE REASON FOR THE BOOSTER FAILURE IS DIRECTLY LINKED TO THE UNDERLYING CAUSE THAT TRIGGERED THE P9 SERVICE ACTION. BASED ON THIS ASSESSMENT I KINDLY REQUEST THE REIMBURSEMENT OF INCURRED REPAIR EXPENSES: *TR
2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED IN MY 2003 VOLKSWAGEN PASSAT CALLED VOLKSWAGEN ABOUT THE RECALL AND THEY TOLD ME THERE IS NO RECALL YET AND WILL NOT BE COVERED THE ALL OCCURRED ON 3/27/03. *JB