Other Engine Info: Cal., Emissions Certification Test Group: VVW2.0V8G2EL
Other Restraint System Info: Restraint System: Active - Dr/Pass
Plant City: Puebla
Plant Country: Mexico
Series: GLS
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2003
AIR BAGS:SIDE/WINDOW
I WAS BACKING OUT OF MY PARKING SPOT AND MY DRIVER SIDE TIRE HIT THE CURB. THERE WAS A SCRATCH ON MY MUFFLER. MY SIDE CURTAIN AIR BAG AND THE AIR BAG IN MY SEAT DEPLOYED. I WAS TOLD MY FIRST TIME OF CONTACTING THE MANUFACTURER (BEFORE I MADE A CLAIM) THAT THE SENSORS WERE IN THE FRONT OF THE CAR AND THE AIR BAGS SHOULD NOT HAVE DEPLOYED. AFTER I FILED A CLAIM ALL OF A SUDDEN THEY LOST ALL TIES WITH ME EVER TALKING WITH THAT SPECIALIST BUT ALL MY OTHER CONVERSATIONS WITH THE MANUFACTURER WERE RECORDED. AFTER ARGUING WITH THEM FOR MONTHS I DECIDED TO GO AHEAD AND FILE A CLAIM THROUGH MY INSURANCE COMPANY. DOING THAT I HAD TO WAIT 3 WEEKS BEFORE MY AIR BAGS WOULD COME IN BECAUSE THEY DID NOT HAVE ANY IN THE WHOLE COUNTRY. A GENTLEMAN AT MY OFFICE HIS SON ALSO WAS DRIVING DOWN THE RODE WENT OVER A STEEL PLATE AND THE SAME AIR BAGS WENT OFF. THEY AGAIN TOLD HIM 3-4 WEEKS FOR THE AIR BAG. THE AIR BAGS WENT OFF DUE TO A SCRATCH UNDER THE DOOR.*JB
1997
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ON HIGHWAY AND ANOTHER VEHICLE MADE AN ILLEGAL U TURN IN MIDDLE OF HIGHWAY. CONSUMER WAS TRYING TO AVOID HITTING OTHER VEHICLE BY SWERVING. INSTEAD, SHE HIT CENTER OF VEHICLE. UPON IMPACT, DUAL AIRSBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM.*AK