Other Engine Info: 50-St. BIN 5/ULEV II emission. Emissions Certification Test Group: CADXJ02.03UA
Other Restraint System Info: Active Seat
Belt Advanced Front Air Bags.
Plant City: Wolfsburg
Plant Country: Germany
Seat Belts All: Manual
TPMS: Indirect
Transmission Style: Manual/Standard
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2013
ENGINE
TOOK CAR FOR FIRST DRIVE. AFTER TRAVELING 145 MILES INTO THIS TRIP WHEN TROUBLE STARTED. AMBIENT TEMP WAS 101F. DRIVE TIME WAS JUST OVER 2.5 HOURS. GAS TANK WAS SLIGHTLY OVER HALF EMPTY. CAR STALLED TAKING OFF FROM STOP. ENGINE RUNNING BUT CAR WOULD NOT ACCELERATE. ENGINE THEN STOPPED. CRANKED OVER (STARTED) AND WENT ABOUT 2 BLOCKS. CAR STALLED AGAIN. THIS TIME IT WAS DIFFICULT TO GET STARTED AGAIN. HAD TO CRANK IT 3-4 TIMES. STARTED THEN STALLED. ENGINE MALFUNCTION LIGHT CAME ON. EVENTUALLY STARTED. WHILE DRIVING ON HIGHWAY AT 55MPH ENGINE TURNED OFF WITHOUT WARNING. I POINTED CAR TO THE SHOULDER AND BRAKED TO A STOP. TWO MORE STOP LIGHT INCIDENTS WHERE CAR STALLED AND QUIT RUNNING AT AND IN INTERSECTIONS. PULLED OVER AND CALLED DEALER. TALKED TO SERVICE CONSULTANT. DISCUSSED OPTIONS. ENGINE MALFUNCTION LIGHT ON ALL THE TIME. EVEN THOUGH ROADSIDE ASSISTANCE WAS OFFERED, SERVICE CONSULTANT STATED THAT SINCE THE ENGINE LIGHT WAS STEADY AMBER IT SHOULD BE OK TO DRIVE IF I WAS COMFORTABLE DOING IT. I DETERMINED MY BEST OPTION WAS TO DRIVE IT BACK TO TUCSON. WAITING FOR ROADSIDE ASSISTANCE ON HWY 191 BETWEEN SAFFORD AND WILLCOX IN 100F+ SUNSHINE WOULD HAVE BEEN UNACCEPTABLE, IF NOT MORE DANGEROUS THAN DRIVING THE CAR - BECAUSE OF THE REMOTE LOCATION AND THE EXTREME HEAT. MADE IT BACK TO TUCSON. DROVE STRAIGHT TO SERVICE AND DROPPED THE CAR OFF. TOTAL MILEAGE ON CAR 353 MILES. NOTE THAT I HAD NOT ADDED ANY GAS TO THE VEHICLE, AND WAS STILL USING THE GAS PROVIDED BY DEALER UPON DELIVERY. (I MENTION THIS BECAUSE A TECH ASKED IF DIESEL FUEL WAS PUT IN THE TANK INSTEAD OF GAS. NO!) DEALER SERVICE CONFIRMED FUEL PUMP NOT WORKING PROPERLY AND REPLICATED PROBLEM. NOTED FUEL PUMP EXTREMELY HOT AND DISCOVERED ASSOCIATED ELECTRICAL DAMAGE TO FUEL CONTROL MODULE WITH STRONG POTENTIAL FOR FIRE. IN MY OPINION, THIS IS A CRITICAL SAFETY PROBLEM AND SHOULD BE INVESTIGATED. *TR
2012
POWER TRAIN
DURING RUSH HOUR TRAFFIC, I HAD TO SLOW DOWN A LITTLE IN ORDER TO ALLOW THE CAR NEXT TO ME TO PASS SO I COULD CHANGE LANES WITHOUT HITTING THE CAR IN FRONT OF ME. THE CAR SEEMED TO SHIFT INTO NEUTRAL AND DID NOT RESPOND WHEN I HIT THE ACCELERATOR. THE ACCELERATOR PEDAL ACTUALLY SUNK DOWN TO THE FLOOR WITH NO RESPONSE. AFTER A FEW SECONDS, THE TRANSMISSION DID SHIFT INTO GEAR AND TOOK OFF TOO FAST. IN THE MEANTIME, I WAS ALMOST REAR-ENDED. THIS HAPPENS ALMOST EVERY DAY THAT I DRIVE IN HEAVY TRAFFIC. I CAN'T CONTROL IT SO I HAVE TO MAKE SURE THERE IS NOT A CAR WITHIN 1/4 MILE BEHIND ME WHEN I CHANGE LANES BECAUSE THE CAR FREQUENTLY ALMOST STALLS. THIS ALSO HAPPENS SOMETIMES WHEN I MAKE A TURN - AGAIN, I HAVE TO MAKE SURE THERE ISN'T A CAR WITHIN ABOUT 1/4 MILE BECAUSE I MAY END UP PRACTICALLY STOPPED RIGHT IN FRONT OF AN ONCOMING CAR. IT GENERALLY HAPPENS WHEN I DECELERATE AND THEN ACCELERATE AND THE TRANSMISSION IS IN DRIVE. I TOOK THE CAR TO THE DEALER FOR ITS 3-MONTH CHECKUP AND TOLD THEM ABOUT THIS. THEY HAD A DSG SOFTWARE UPGRADE WHICH THEY INSTALLED. NEITHER VW NOR THE DEALER HAD NOTIFIED ME OF THIS UPGRADE EVEN THOUGH IT APPLIED TO MY CAR. UNFORTUNATELY, THE PROBLEM STILL OCCURS ON AN ALMOST DAILY BASIS. THE DEALERSHIP TOLD ME TO LET THEM KNOW IF I STILL HAVE THE PROBLEM WHEN I COME BACK FOR THE 10,000-MILE SERVICE. THIS IS A SAFETY ISSUE WHICH SHOULD BE ADDRESSED NOW, NOT IN 7000 MILES. I UNDERSTAND THAT THIS PROBLEM HAS BEEN REPORTED IN GTI'S WITH DSG TRANSMISSIONS SINCE 2009, BUT VW STILL HAS NOT CORRECTED IT. *TR