Other Engine Info: 50-St. BIN 5/ULEV II emission. Emissions Certification Test Group: CVWXV02.0U5N
Other Restraint System Info: Active Seat
Belt Advanced Front Air Bags.
Plant City: Wolfsburg
Plant Country: Germany
Seat Belts All: Manual
TPMS: Indirect
Transmission Speeds: 6
Transmission Style: Manual/Standard
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2010
FUEL SYSTEM, GASOLINE
AFTER LEASING A BRAND NEW CAR FOR 2 DAYS (WITH ONLY 221 MILES ON THE ODOMETER) THE CAR ENGINE SUDDENLY DIED IN THE MIDDLE OF THE ROAD AND WOULD NOT START, LEADING TO VERY DANGEROUS FOR LIFE AND STRESSFUL(I HAD TWO FINAL EXAMS COMING UP WITHIN 2 DAYS COMING GOT)SITUATION. AFTER THE CAR GOT TOWED TO THE OFFICIAL VW DEALERSHIP AT FLADEBOE ON JUNE 3RD, IT TOOK THEM 5 DAYS TO DIAGNOSE AND REPAIR THE CAR. THERE WAS NO INJECTOR PULSE AND ENGINE CONTROL MODULE WAS REPLACED. ALSO, THE CAR GOT SCRATCHED WHILE IN REPAIR.I WAS GIVEN A RENTAL CAR, AND ALTHOUGH I WAS TOLD BY THE VW STUFF THAT THE COVER ALL THE COSTS, I ENDED UP PAYING $63 FOR RENTING OUT A TOYOTA FROM "ENTERPRISE RENT-A-CAR". FEW DAYS AGO, I FOUND OUT THAT THE CRUISE CONTROL SYSTEM DOES NOT WORK AT ALL IN THE CAR, THE REAR VIEW MIRROR CANNOT NOT ADJUST COMPLETELY AND THE GLOVE COMPARTMENT DOOR JAMS WHENEVER THE CAR MANUAL IS PLACED INSIDE. I AM ABSOLUTELY SURE THAT THE CRUISE CONTROL SYSTEM WORKED BEFORE THE REPAIR AT FLADEBOE. *TR
2012
ENGINE
THE CAR IS A 2012 VW GOLF TDI, PURCHASED AROUND APRIL OF 2012. IT HAD APPROXIMATELY 7500 MILES AT THE TIME OF THE INCIDENT. I WAS ON A SHORT DRIVE TO THE STORE AND BACK (5 MILES ROUND TRIP FROM HOME). ON THE WAY BACK, I HEARD A METAL GRINDING SOUND COMING FROM THE ENGINE COMPARTMENT AND NOTICED A LACK OF POWER. I TURNED OFF THE RADIO TO CONFIRM THAT THE SOUND WAS COMING FROM MY NEW CAR AND IT WAS. AT THE NEXT STOP LIGHT, THE CAR DIED AND COULD NOT BE RESTARTED. I CONFIRMED THAT I STILL HAD DIESEL FUEL, AND SURE ENOUGH, I STILL HAD 1/4 TANK. SO I WAS NOT OUT OF FUEL. THE ENGINE WOULD CRANK, BUT NOT START. THANKFULLY THIS HAPPENED AT A STOP LIGHT INSTEAD OF ON THE HILLY INTERSTATE I TAKE TO WORK 20 MILES EACH DAY. ASIDE FROM HEARING THE METAL GRINDING SOUND FOR APPROXIMATELY 30 SECONDS, I HAD NO WARNING. THE CAR HAD TO BE TOWED BACK TO THE DEALER. THE DEALER TOOK A FEW DAYS TO DIAGNOSE THE PROBLEM AS A FAULTY FUEL PUMP. APPARENTLY, THE FUEL PUMP MALFUNCTIONED AND SHOT METAL SHARDS THROUGH MY ENTIRE FUEL SYSTEM. IT TOOK THE DEALER WELL OVER A WEEK TO REPLACE EVERY COMPONENT AND THE COST OF LABOR AND PARTS WAS OVER $10,000. THANKFULLY, VW COVERED THE REPAIR AS BEING UNDER WARRANTY. A QUICK GOOGLE SEARCH CONFIRMED THAT HUNDREDS OF OTHER VW DIESEL ENGINES HAVE HAD THE SAME PROBLEM. UNFORTUNATELY, THE DEALER DID NOT REPLACE THE FUEL TANK. BASED ON REPORTS I HAVE SEEN ONLINE, I CAN EXPECT ANOTHER FAILURE ANY DAY. PLEASE INVESTIGATE THIS FURTHER AND FORCE VW TO ISSUE A RECALL. I HAVE OWNED 5 VOLKSWAGENS IN THE PAST (OWN 2 RIGHT NOW) AND LOVE THEM, BUT I WILL NEVER BUY ANOTHER ONE AFTER THIS INCIDENT. *TR