Other Engine Info: 50-St. BIN 5/ULEV II emission. Emissions Certification Test Group: 7ADXV02.0366.
Other Restraint System Info: Active Seat Belt
Advanced Front Air Bags.
Plant City: Palmela
Plant Country: Portugal
Seat Belts All: Manual
Series: Luxury
Transmission Style: Automatic
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2008 VW EOS LUX 2.0T WITH DSG TRANSMISSION IN SEPTEMBER 2007. ALMOST FROM THE TIME OF PURCHASE I EXPERIENCED ANTIC BEHAVIOR FROM THE TRANSMISSION WHICH I INITIALLY DISMISSED BECAUSE I KNEW IT WAS A NEW KIND OF TRANSMISSION THAT I WASN'T USED TO. MY PROBLEMS CONSISTED OF SURGING, ROUGH SHIFTS AND A COMPLETE LOSS OF POWER WHEN ATTEMPTING FROM A DEAD STOP. THIS LATTER CONDITION WAS THE MOST DANGEROUS AS I WOULD BE PUTTING MY FOOT DOWN FOR POWER (FOR INSTANCE, ACCELERATING INTO FAST MOVING TRAFFIC) AND THE POWER WOULD JUST DISAPPEAR COMPLETELY AND THE CAR WOULD HEDGE AND BALK. MY VW DEALER HAS SEEN MY CAR 5-6 TIMES NOW FOR REPEATED TRANSMISSION ISSUES. THEY REPLACED A MECHATRONICS UNIT IN FEBRUARY 2008. THEN THEY REPLACED THE DUAL CLUTCH PACKS LATER THAT YEAR. THIS YEAR THEY REPLACED THE MECHATRONICS UNIT AGAIN WHEN THEY DETERMINED THAT THE FIRST REPLACEMENT UNIT WAS FROM A MANUFACTURING RUN OF UNITS THAT WERE KNOWN TO BE FAULTY. I'D SAY THAT AFTER THIS RECENT FIX THE TRANSMISSION IS ABOUT 95% OF NORMAL. I STILL EXPERIENCE AWKWARD SHIFTS FROM TIME TO TIME. IT IS WORTH NOTING THAT THESE PERSISTENT PROBLEMS WERE EXTREMELY DIFFICULT TO DIAGNOSE BECAUSE THEY WERE OFTEN INTERMITTENT AND THERE WERE NO COMPUTER FAULT CODES RECORDED BY THE CAR'S DIAGNOSTICS. IT WAS ONLY THROUGH THE PATIENCE AND PERSISTENCE OF THE SERVICE DEPARTMENT AT MY VW DEALER THAT THE PROBLEMS WERE EVENTUALLY DIAGNOSED AND REMEDIED. AS IT HAPPENED, THE MOST DANGEROUS CONDITION (THE DRAMATIC MOMENTARY LOSS OF POWER WHEN ACCELERATING HARD) WAS DETERMINED TO NOT BE A RESULT OF THE TRANSMISSION BUT FROM A FAULTY BRAKE SWITCH. THIS SWITCH IS RESPONSIBLE FOR PROTECTING THE TRANSMISSION BY NOT ALLOWING THE TRANSMISSION TO BE REVVED TOO HIGH WHEN THE BRAKES WERE STILL ON. THE SWITCH ON MY CAR WAS DELAYED IN TELLING THE COMPUTER ON MY CAR THAT I HAD TAKEN MY FOOT OFF THE BRAKE AND WANTED POWER. THE SWITCH WAS REPLACED AND THE HEDGING/LOSS OF POWER FROM A DEAD STOP WENT AWAY. *TR
2007
FUEL SYSTEM, GASOLINE
ATTORNEY WRITES IN REGARDS TO LEMON LAW ON BEHALF OF A CLIENT *TGW THE VEHICLE WAS BURNING OIL AND IT WAS DETERMINED IT WAS NECESSARY TO REPLACE THE O RINGS. AFTER A WEEK AT THE DEALERSHIP, THE VEHICLE WAS RETURNED TO THE CONSUMER. THE VERY NEXT DAY, THE VEHICLE WOULD NOT START AND IT WAS TOWED TO THE DEALER. THE VEHICLE WAS LEAKING GAS. IT APPEARED THE O RING WAS TORN AND ALL FOUR O RINGS WERE REPLACED. THERE WAS A WATER LEAK INSIDE THE VEHICLE. THE DEALER ORDERED A SPECIAL ADHESIVE/SEALANT FOR THE CONVERTIBLE TOP. THE MASTER SWITCH THAT RAISED OR LOWERED ALL OF THE WINDOWS DID NOT WORK ON A CONSISTENT BASIS. WHEN THE DOORS WERE OPENED, THE FRONT WINDOWS WOULD GO DOWN, BUT THEY WOULDN'T COME BACK UP. THE REGULATORS WERE REPLACED. THE LEFT REAR WINDOW WOULD NOT GO UP AT ALL. THERE WAS A RATTLE COMING FROM THE CENTER OF THE DASHBOARD AT RANDOM WHILE DRIVING. THE CONVERTIBLE TOP WOULD NOT CLOSE, THE LUGGAGE COMPARTMENT WAS NOT PROPERLY ALIGNED. THE SUNROOF DRAINS WERE CLOGGED AND WATER WAS BACKING UP INTO THE VEHICLE WHICH WAS CAUSING THE WATER LEAK. THE LEFT FRONT SEAT MOTOR HAD TO BE REPLACED AS THE SEAT WAS NOT ADJUSTING PROPERLY. THE CONVERTIBLE TOP CABLES WERE FRAYING. THE TRANSMISSION WAS ERRATIC AND NOT ACCELERATING SMOOTHLY . *JB