Other Engine Info: BIN 5 emission. Emissions Certification Test Group: DVWXJ02.03UA.
Other Restraint System Info: Active Seat
Belt Advanced Front Air Bags.
Plant City: Emden
Plant Country: Germany
Seat Belts All: Manual
Series: Sportline
TPMS: Indirect
Transmission Style: Automatic
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2012
VEHICLE SPEED CONTROL
ON 01/14/2013 AT APPROX. 6:00PM AFTER DRIVING UP TO A DRIVE THRU, I ENGAGED THE AUTOHOLD ON MY 2012 VOLKSWAGEN CC LUX PLUS. AFTER LEAVING THE DRIVE THRU, I WAS WAITING ON A SLIGHT HILL TO DRIVE ACROSS THE HIGHWAY TO ENTER INTO MY LANE OF TRAFFIC. THE AUTOHOLD HAD ENGAGED AND IT WAS HOLDING MY POSITION WHILE WAITING TO PULL INTO TRAFFIC. WHEN I PRESSED ON THE ACCELERATOR, THE VEHICLE UNPREDICTABLY AND RAPIDLY ACCELERATED FROM MY HELD POSITION. THE CAR SPED UP FROM A DEAD STOP ACROSS THE STATE HIGHWAY (MAYBE TO 30-45 MPH) IN A VERY DIRECT STRAIGHT PATH. THIS RAPID HIGH SPEED HAPPENED SO FAST THAT I WAS NOT ABLE TO CONTROL THE VEHICLE BEFORE IT HIT THE CURB ACROSS THE HIGHWAY, JUMPED THE SAME CURB AND CRASHED INTO A 10?-12? DEEP RAVINE AT A 35-45 DEGREE ANGLE. I WAS IN COMPLETE AND TOTAL SHOCK. AN INDIVIDUAL STOPPED ON THE HIGHWAY AND ASSISTED ME FROM THE RAVINE AND I WAS ABLE TO CALL FOR ASSISTANCE. A POLICE REPORT WAS FILED. THIS 2012 VOLKSWAGEN CC LUX PLUS HAS ONLY 5,425 MILES ON IT. IT HAS BEEN ONLY SERVICED BY VOLKSWAGEN AND NO OTHERS. IN THE PAST THIS 2012 VOLKSWAGEN HAD EXPERIENCED A PROBLEM WITH THE AUTOHOLD AT TIME OF ORIGINAL DELIVERY FROM THE DEALERSHIP (WHERE IT WAS PURCHASE BRAND NEW). THE SALES WOMAN WAS MODERATELY CONFUSED TO SAY THE LEAST WITH THE SUDDEN SURGE THE CAR EXPERIENCED WHEN SHE WAS ATTEMPTING TO EXPLAIN THE PARTICULAR FEATURE OF AUTOHOLD. SHE INDICATED AT THAT TIME, SHE DID NOT KNOW WHY IT WOULD HAVE DONE THAT AND JUST CONTINUED ON TO PROVIDE NEW CAR STUFF. BESIDES THE DELIVERY INCIDENT AND THE ACCIDENT, I HAVE HAD TWO OTHER BRIEF MINOR ACCELERATION (REV UP) ISSUES WHILE THE AUTOHOLD WAS ENGAGED. I NEVER THOUGHT IT WAS MUCH TO CONCERN MYSELF OVER AS THEY WERE ONLY WHAT I WOULD OF THOUGHT OF AS SLIGHT SURGES FOR THE TWO OCCASIONS. EACH TIME THE AUTOHOLD WAS ENGAGED THE CAR WANTED TO ACCELERATE, YET I WAS ABLE TO BRAKE TO STOP THE CAR.
2013
ENGINE
I BOUGHT A NEW VW CC THAT IS A 2.0T AND HAS A MANUAL TRANSMISSION. BEFORE BUYING AND JUST TEST DRIVING THE CAR, THE CAR DROVE JUST FINE. THE ISSUE IS THAT AFTER THE CAR WARMS UP FOR A WHILE, THE RPMS WILL HANG FOR A FEW SECONDS AFTER YOU LET OFF THE GAS. THIS CAUSES MANY SAFETY ISSUES AND I HAVE NOW FOUND OUT THAT ALL VW CARS MADE IN 2013 WITH THE 2.0T ENGINE HAVE THIS ISSUE. I ALMOST CRASHED THE CAR DUE TO THIS ISSUE A COUPLE WEEKS AGO WHEN IN SLOW STOP AND GO TRAFFIC. NOT ONLY IS THE REV HANG IS WEARING OUT CLUTCHES PREMATURELY AND MAKES THESE CARS VERY DIFFICULT TO DRIVE, IT IS ALSO A SAFETY CONCERN SINCE THE ENGINE KEEPS THE THROTTLE OPEN FOR A FEW SECONDS AFTER WE LET OFF OF THE GAS. THE CAR JUST DRIVES ON ITS OWN LIKE IT HAS CRUISE CONTROL ON FOR A FEW SECONDS!!! IF YOU ARE DRIVING THE CAR IN THE SNOW AND THE WHEELS ARE SPINNING AND LOSING TRACTION, THEY WILL CONTINUE TO SPIN FOR AN EXTENDED PERIOD OF TIME AFTER YOU LET GO OF THE GAS WHICH CAN CAUSE YOU TO CRASH. GOOGLE "VW REV HANG" MY CAR HAS BEEN BACK TO THE DEALER A FEW TIMES FOR THIS AND THEY CLAIM THAT NO ISSUE WAS FOUND. I THEN TEST DROVE OTHER 2013 VW CARS WITH THIS ENGINE AND FOUND THAT ALL OF THE CARS I DROVE HAVE THE RPM HANG ISSUE. I HAVE OWNED 7 CARS WITH MANUAL TRANSMISSIONS IN THE PAST AND I HAVE NEVER SEEN ANY OTHER CAR DO THIS. I STILL HAVE MY 2006 VW 2.0T CAR WITH A MANUAL TRANSMISSION AND THAT CAR DRIVES JUST FINE. PLEASE LOOK IN TO THIS ISSUE AND UNDERSTAND THAT IT IS A SAFETY CONCERN THAT AFFECTS ALL 2013 VW CARS WITH 2.0T ENGINES THAT ARE SOLD IN THE US WITH MANUAL TRANSMISSIONS. PEOPLE ON THE VW FORMS BELIEVE THAT THIS WAS PUT INTO THE CARS TO HELP WITH PASSING NEW US EMISSIONS. I UNDERSTAND THE IMPORTANCE OF BETTER EMISSIONS. HOWEVER, I DO NOT THINK THAT DRIVABILITY, RELIABILITY, AND SAFETY SHOULD BE SACRIFICED IN ORDER TO GET BETTER EMISSIONS. *TR