TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. HE STATED THAT WHILE HE WAS DRIVING IN REVERSE WITH HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE UNEXPECTEDLY ACCELERATED AND HIT A TREE. THE ENGINE WAS STILL ON; HOWEVER, HE TURNED THE VEHICLE OFF AND PUSHED IT INTO THE GARAGE FOR FEAR THAT THE FAILURE WOULD REOCCUR. THE CONTACT SUSTAINED A LARGE LACERATION TO HIS HEAD. HE WAS REQUIRED TO GET STAPLES FOR HIS HEAD INJURY. THE AIRBAGS DID NOT DEPLOY. THE DEALER DID NOT OFFER ANY ASSISTANCE; YET, THEY ADVISED THE CONTACT TO NOTIFY THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD ADVISE HIM OF THE DIAGNOSIS AFTER THEY RETRIEVE THE VEHICLE AND INSPECT IT. THE FAILURE AND CURRENT MILEAGES WERE 230. UPDATE 12/14/09 *CN UPDATED 12/16/09*JB
2011
SERVICE BRAKES
THIS MAY OR MAY NOT BE A SAFETY ISSUE. HOWEVER, WHEN I MAKE A STOP AND RELEASE THE BRAKE PEDAL A LOUD NOISE (THUMP) OCCURS. THIS HAPPENS AT EVERY STOP I MAKE. I HAVE TAKEN THE CAR TO TWO LOCAL DEALERS. ONE MADE AN INSPECTION THE OTHER DID NOT BUT BOTH RESPONDED WITH THE SAME COMMENT "WE DON'T KNOW". ONE MECHANIC TOLD ME HE THOUGHT A RECALL HAD BEEN ISSUED ON THE "BRAKE PEDAL SUPPORT ASSEMBLY". I HAVE BEEN UNABLE TO LOCATE THE RECALL IF IT EXIST. I WOULD APPRECIATE ANY INFORMATION YOU CAN SUPPLY AS THIS CONTINUOUS "THUMP" IS MOST IRRITATING AND I AM CONCERNED ABOUT ANY UNUSUAL OCCURRENCE IN CONNECTION WITH A BRAKING SYSTEM. *TR
