BOUGHT '08 TOYO RAV4 NEW FROM SERRA TOYO IN B'HAM AL. NOW WITH 54K MILES AND NO PROBLEMS UNTIL NOW. ABOUT 10 DAYS AGO WHILE IN TRAFFIC AND UPON BRAKING FOR TRAFFIC SIGNAL, AS WE CAME TO A NEAR STOP, WITH FOOT ON THE BRAKE PEDAL, THE CAR ACCELERATED AND LUNGED FORWARD ABOUT 8-10 FT STOPPING ONLY INCHES SHORT OF THE CAR AHEAD OF US. I HAD MY FOOT FIRMLY ON THE BRAKE PEDAL THE ENTIRE TIME AND THE CAR HAD DECELERATED TO A NEAR STOP, SO THIS IS NOT A STUCK ACCELERATOR. FLOOR MATS WERE NOT NEAR THE ACCELERATOR PEDAL. EVEN SO, I DECIDED THAT I MUST HAVE ERRED IN SOME WAY AND MOVED ON. ABOUT TWO DAYS LATER AS WE WERE PULLING INTO A BUSINESS, WE HAD AN IDENTICAL REPEAT, THIS TIME COMING WITHIN INCHES OF HITTING THE FRONT OF THE BUSINESS. THERE WAS NO DOUBT THIS TIME THAT THIS WAS NOT OPERATOR ERROR. IT IS THE DISTINCT FEELING OF THE ACCELERATOR BEING PUSHED DOWN AND OVERRIDING THE BRAKE. EACH TIME, THE STOP WAS NOT AS A RESULT OF MY FOOT ON THE BRAKE, IT WAS SIMPLY RELATED TO THE FACT THAT THE ACCELERATION STOPPED BEFORE WE HIT ANYTHING. I CALLED FOR A FLATBED AND PAID $160 TO HAVE THE VEHICLE TOWED 60 MILES TO THE DEALERSHIP AS DRIVING WAS NOT AN OPTION. SERRA ASSURED ME THAT THEY WOULD TAKE THIS VERY SERIOUSLY AND WOULD HAVE INVESTIGATORS COME IN AND CHECK THE CAR OUT. THEY CALLED ME TODAY TO TELL ME THAT EVERYTHING CHECKED OUT FINE AND THERE WAS NOTHING WRONG WITH THE CAR AND WE COULD PICK IT UP. I ABSOLUTELY REFUSE TO DRIVE THIS CAR AGAIN. WE LIVE ON A MAJOR HWY AND IF THIS HAD OCCURRED AT THE END OF OUR DRIVEWAY IT COULD HAVE PRODUCED TRAGIC RESULTS. I NEED HELP! WHAT DO I DO? I CALLED TOYOTA CUSTOMER SERV. AND THEY SAID IF THE INVESTIGATORS SAY NOTHING IS WRONG, THERE IS NOTHING FOR THEM TO DO. THE '08 RAV4 IS NOT INCLUDED IN THE RECALLS AND I SUSPECT THAT TOYOTA IS SIMPLY GOING TO REFUSE TO ACKNOWLEDGE THIS SO THEY DON'T HAVE TO ADDRESS YET ANOTHER MODEL YEAR. IF YOU HAVE OTHER REPORTS OF THIS IN A '08 RAV4, PLEASE TAKE THEM SERIOUSLY. PLEASE ADVISE! *TR
2004
ENGINE AND ENGINE COOLING
8/23/2010 DEL TOYOTA IN PA, RENOUNCE PLATINUM WARRANTY ON RAV4. ON 8/23/2010 I TOOK MY RAV4 2004 TO DEL TOYOTA IN PA FOR SERVICE FOR AN ANTIFREEZE LEAK, UNDERNEATH THE ENGINE. THE SERVICE DEPARTMENT REVIEWED THE LEAK AND TOTALLY REJECTED THEIR OWN PLATINUM WARRANTY ON THE RAV4. THEY SAID THE LEAK IS IN THE ENGINE BLOCK THREADS AND MAY NOT BE FIXABLE. ENGINE BLOCK THREADS ? THEY SAID I WOULD HAVE TO REPLACE THE ENTIRE ENGINE AT MY COST, WHICH DEL TOYOTA HAPPENS TO HAVE ONE IN STOCK. SO WHY DID DEL TOYOTA IN PA REFUSE TO HONOR THEIR OWN PLATINUM WARRANTY ? THE PLATINUM WARRANTY IS GOOD TILL 2011 OR 100,000 MILES, WHICH THE VEHICLE IS WITHIN WARRANTY. PLEASE HELP! *TR