I HAVE A 2010 PRIUS. MY CAR WAS SURGING BEFORE BRAKING ON BUMPY TERRAIN. I BROUGHT THE CAR IN FOR REPAIR TO THE DEALER, AS PER THE RECALL. THE PROBLEM IS STILL PRESENT. I STILL FEEL A SURGE WHILE BRAKING OVER BUMPS. I CONTACTED THE SERVICE DEPARTMENT OF TOYOTA AND WAS TOLD THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM AND SUGGESTED I CALL TOYOTA HEADQUARTERS IN CALIFORNIA. I HAVE ATTEMPTED THREE TIMES TO REPORT MY COMPLAINT AND ON EACH OCCASION WAITED ON THE PHONE OVER A HALF HOUR WITH NO ANSWER. *TR
2012
VEHICLE SPEED CONTROL
WHILE TRAVELING IN A RAIN STORM AT 17MPH, I TRIED TO ENGAGE THE BRAKES TO PREVENT FROM CRASHING INTO AN 18 WHEELER AND THE BRAKES DID NOT WORK. I REPEATEDLY TRIED TO STOP THE CAR AND THE CAR WAS ACCELERATING EVEN THOUGHT I WAS APPLYING THE BRAKES NOT THE GAS. THE CAR WOULD NOT SHUT DOWN, GO INTO PARK OR NEUTRAL. I DID CRASH INTO THE 18 WHEELER BECAUSE THE ENGINE WAS ACCELERATING AND I WANTED TO STOP.WHEN I CRASHED THE AIRBAGS DID NOT DEPLOY. EVEN AFTER IMPACT THE CAR WAS STILL ACCELERATING LIKE IT WAS TRYING TO PUSH THE 18 WHEELER. EVENTUALLY THE CAR POWERED DOWN AFTER REPEATEDLY PUSHING EVERY BUTTON POSSIBLE. I HAD THE CAR TOWED TO A TOYOTA DEALERSHIP. I PHONED YOUR HOTLINE BUT THE VIN NUMBER I GAVE HAD A NUMBER THAT WAS WRONG MY PRIOR CONFIRMATION NUMBER IS 10542285. TOYOTA IS AWARE AND I AM WAITING FOR THEM TO CALL ME BACK.
