Note: Manufactured by NUMMI, but marketed by Toyota for 1NX.
Plant City: Cambridge
Plant Company Name: Toyota Motor Manufacturing, Inc.
Plant Country: Canada
Plant State: Ontario
Seat Belts All: Manual
Series: ZRE142L / AZE141L / AZE144L / AZE146L
TPMS: Direct
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2008
VEHICLE SPEED CONTROL
I HAVE HAD MY TOYOTA MATRIX FOR ALMOST A YEAR WHEN IT STARTED HAVING PROBLEMS. THE ISSUE FOR ME WAS COMING TO A STOP LIGHT AND THE CAR WOULDN'T STOP EVEN THOUGH I WAS BRAKING HARD. IT KEPT ROLLING FORWARD. YOU COULD HEAR THE ACCELERATION. PUTTING IT IN NEUTRAL WAS NOT AN OPTION WHEN YOU ARE SITTING IN TRAFFIC AT A LIGHT. I COULD EITHER REAR END THE CAR AHEAD OF ME OR GET REAR ENDED BY THE CAR BEHIND ME. I HAD TO STOP THE CAR BY PUTTING IT IN PARK. THE CAR "BUCKED." IT STOPPED THE CAR AND FOR THAT I WAS GRATEFUL BECAUSE IT JUST KEPT MOVING. I WAS ON A CELL PHONE CALL WHEN IT HAPPENED ANOTHER TIME GOING INTO A GARAGE. THE CAR WOULDN'T STOP AGAIN. MY FRIEND COULD HEAR THE ACCELERATION OF THE CAR THROUGH THE CELL PHONE. I COULDN'T STOP THE CAR WITH MY BRAKE. AGAIN I HAD TO PUT IT INTO PARK AND IT BUCKED AGAIN. I REPORTED IT TO THE TOYOTA DEALERSHIP ON 12/9/09. I CALLED THE SERVICE MANAGER AFTER THAT DATE AND HE TOLD ME TO BRING THE CAR BACK AND I DID ON 2/19/10. THE PEDAL WAS REPLACED ON 3/4/10 AND ON WEEK OF 3/8/10 I EXPERIENCED THE SAME ISSUE OF THE CAR NOT STOPPING AND THE ACCELERATOR STICKING 3 TIMES IN ONE WEEK. THAT'S AFTER THE PEDAL WAS REPLACED. THE DEALERSHIP CHECKED MY CAR OUT ON EACH OCCASION. I HAVE DOCUMENTATION FOR ALL THESE VISITS AND OPENED IT LOOKS LIKE 2 ACCOUNTS WITH TOYOTA OF AMERICA #[XXX] AND #[XXX]. THEY HAVE REPEATEDLY TOLD ME THAT THEY COULD FIND NOTHING WRONG EVEN AFTER DRIVING THE CAR FOR 4 MILES. THE PROBLEM IS INTERMITTENT AND DRIVING 4 MILES IS LUDICROUS IN ORDER TO SEE IF THEY CAN EXPERIENCE THE PROBLEM. THEY HAVE TOLD ME THEY HAVE DONE EXTENSIVE DIAGNOSTIC WORKUPS ON THE CAR. THEY WILL NOT CHECK THE COMPUTER OR ELECTRONICS AS THEY SAY IT IS NOT THE PROBLEM. HELP. I AM IN TRAFFIC EVERYDAY. I DON'T KNOW WHEN THE FAILURE WILL POP UP ON ME. I NOW HAVE TO GET RID OF THIS CAR AND I CAN'T SELL IT TO SOMEONE PRIVATELY AS I WOULD BE RESPONSIBLE FOR ANYTHING HAPPENING TO THAT PERSON. PLEASE HELP. THANK YOU. *TR
2009
SERVICE BRAKES, HYDRAULIC
OVER HEATING BRAKE PADS. 2009 TOYOTA MATRIX. FRONT DISC BRAKES PRODUCING A GRINDING SOUND CONSISTENT WITH A BRAKE PAD THAT'S WORN DOWN AND NEEDS TO BE REPLACED. BRAKE PADS STILL HAVE 40 % LIFE LEFT ACCORDING TO WORLD TOYOTA OF CHAMBLEE, GEORGIA. DEALER SAYS BRAKE PADS ARE OVER HEATING DEALER SAYS PROBLEM CAN BE FIXED IF PADS ARE REPLACED BUT WONT REPLACE PADS AT THEIR EXPENSE STATING PADS ARE NOT COVERED BY WARRANTY. *TR
