Plant Company Name: Toyota Motor Manufacturing, Inc.
Plant Country: Canada
Plant State: Ontario
Seat Belts All: Manual
Series: ZRE142L / AZE141L / AZE144L / AZE146L
TPMS: Direct
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2010
ENGINE AND ENGINE COOLING
DRIVING TOYOTA MATRIX 2010, IN 97DEGREE HEAT, UP A HILL (6 MILES LONG), IN 3RD GEAR, AIR CONDITIONING OFF (AS SUGGESTED AT THE BOTTOM OF THE HILL), ON CRUISE CONTROL. SPEED OF APPROX 60 MPH. THE CAR SPUTTERED AND THEN STALLED. I WAS ABLE TO RESTART IT AFTER ABOUT 5 MIN. NOTHING WAS DONE TO CORRECT THE FAILURE YET. AN APPOINTMENT WITH THE DEALERSHIP HAS BEEN MADE. *TR
2009
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THE HEAD RESTRAINT WOULD MOVE UP INVOLUNTARILY AND NO LONGER SUPPORTED HER NECK AND HEAD. THE CONTACT CALLED THE DEALER WHO STATED THAT THEY WOULD PUT THE PERMANENT INDENTATIONS ON THE METAL FOR THE RESTRAINT SO THAT IT WOULD NOT MOVE; THE DEALER ALSO STATED THAT THE PROBLEM COULD BE IN THE SEAT DESIGN AND TO TAKE IT IN FOR DIAGNOSIS AS IT WAS. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE CURRENT MILEAGE WAS APPROXIMATELY 19,100.
