2008 TOYOTA HIGHLANDER. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO SEAT BELT MALFUNCTION AND REQUESTS AN INVESTIGATION AND REIMBURSEMENT. *SMD AS THE CONSUMER WAS DRIVING ON THE HIGHWAY, HER SON WAS SECURED IN HIS CAR SEAT, PLAYING QUIETLY WITH THE ATTACHED SEAT BELT. AT THE POINT, THE SEAT BELT WRAPPED AROUND HIS NECK. THE CONSUMER PULLED OVER AND ATTEMPTED TO FREE HER SON FROM CHOKING, SHE WAS UNABLE TO DO SO, ALTHOUGH LOOSENING THE BELT SUFFICIENTLY ALLOWED HIM TO BREATH. FIRST RESPONDERS HAD DIFFICULTY REMOVING THE BELT, FINALLY THEY HAD TO CUT THE SEAT BELT TO PERMIT HER SON TO BE TAKEN OUT OF THE SEAT.
2002
POWER TRAIN
I PLACED CAR INTO REVERSE TO BACK OUT OF PARKING SPOT. WHEN I SHIFTED INTO DRIVE, THE CAR REMAINED STUCK IN REVERSE. THE SHIFT LINKAGE WAS NO LONGER FUNCTIONING. I BACKED THE CAR INTO A PARKING SPOT IN THE CORNER OF THE PARKING LOT. WHEN I STOPPED THE ENGINE I COULD NO LONGER START THE ENGINE AS IT WAS STUCK IN REVERSE. I CALLED A TOW TRUCK. THE TOW TRUCK DRIVER WAS ABLE TO PLACE THE TRANMISSION INTO NEUTRAL (USING A WRENCH ON THE TRANSMISSION) ENABLING THE CAR TO BE PUSHED FORWARD. THE CAR WAS THEN PLACED ON THE TOW TRUCK AND TOWED TO THE DEALER. THE CABLE AND SHIFT MECHANISM REQUIRED REPLACEMENT.