I WAS INVOLVED IN AN ACCIDENT IN MY 2008 TOYOTA HIGHLANDER ON FRIDAY 3/4/11. I HIT ANOTHER VEHICLE WHILE TRAVELING 35MPH. MY HIGHLANDER HAS SIGNIFICANT FRONT END DAMAGE BUT NOT ONE OF THE AIR BAGS DEPLOYED. I SUFFERED A KNEE INJURY, A NECK INJURY, A SHOULDER INJURY, AND A CONCUSSION. I AM VERY UPSET AND CONCERNED THAT NONE OF THE AIR BAGS DEPLOYED AS THEY SHOULD HAVE ACCORDING TO THE OWNER'S MANUAL. I AM HESITANT TO HAVE ANY REPAIRS MADE TO MY VEHICLE UNTIL WE FIND OUT THE CAUSE OF THE DEFECT. PLEASE LET ME KNOW HOW TO PROCEED... *TR
2004
STEERING:RACK AND PINION:PINION SHAFT
I NOTICED A CLUNKING NOISE AND "SENSATION" IN THE STEERING WHEEL WHEN TRAVELING AT A SLOW SPEED ESPECIALLY WHEN TURNING CORNERS OR ON A BUMPY ROAD. IN DECEMBER, 2007 I TOOK THE HIGHLANDER TO THE DEALER AND WAS FIRST TOLD THAT IT WAS NOT A PROBLEM AND JUST NEEDED SOME LUBRICATION. WHEN I QUESTIONED THE SERVICE MANAGER FURTHER ABOUT THE POSSIBILITY OF IT BEING DANGEROUS, I WAS TOLD THAT IT "COULD BE A PROBLEM AND THAT THE STEERING SHAFT SHOULD BE CHANGED". I WAS TOLD THAT THE COLUMN COULD "LOCK UP", CAUSING LOSS OF STEERING. AFTER FURTHER QUESTIONING, THE DEALERSHIP GAVE ME A COPY OF THE TOYOTA TECHNICAL SERVICE BULLETIN DATED FEBRUARY 2006, OBVIOUSLY TOYOTA WAS WELL AWARE OF THE POSSIBLE DANGER, I WAS ALSO TOLD THAT IT WAS NOT AN UNUSUAL PROBLEM. THEY WOULD FIX THE PROBLEM AT A COST OF $450 TO ME SINCE THE CAR WAS NO LONGER UNDER WARRANTY. MY WARRANTY EXPIRED IN MAY OF 2007, ALMOST A YEAR AFTER THE TECHNICAL SERVICE BULLETIN WAS ISSUED. IT APPEARS THAT TOYOTA PURPOSELY HAS NOT ISSUED A RECALL IN ORDER TO SAVE MONEY. THOSE OF US WHO OWN A 2004 HIGHLANDER ARE NOW OUT OF WARRANTY AND OUT OF LUCK. SINCE THIS IS A POTENTIAL DANGER AND TOYOTA WAS AWARE OF THE PROBLEM FOR WELL OVER A YEAR, I BELIEVE THAT TOYOTA SHOULD BE RESPONSIBLE FOR ALL NEEDED REPAIRS AND A RECALL ISSUED. *TR
