THE DRIVER'S SIDE SUN VISOR SUDDENLY DROPPED DOWN INTO MY FIELD OF VIEW WHEN I HIT A BUMP ON A THREE LANE 40 MPH PAVED ROAD AT RUSH HOUR. I NEARLY REAR-ENDED THE VEHICLE IN FRONT OF ME DURING THE SHORT TIME (MAYBE TWO SECONDS) REQUIRED TO REACT AND RAISE THE VISOR. AN ONLINE SEARCH REVEALED THAT A REPLACEMENT VISOR COSTS A SHOCKING $791.00, AND THAT MANY DOZENS OF OTHERS WERE REPORTING THIS PROBLEM IN 2001 - 2009 TOYOTA HIGHLANDERS. SOLUTIONS RANGED FROM JURY-RIGGING THE VISOR IN THE UP POSITION TO SIMPLY REMOVING THE VISOR AND USING ONE'S HAND TO BLOCK THE SUN WHEN NEEDED. SOME OF THESE "SOLUTIONS" ARE OBVIOUSLY UNSAFE, AND COULD EASILY BE AVOIDED IF TOYOTA CHARGED A MORE REASONABLE PRICE FOR THE REPLACEMENT VISOR. REPLACEMENT CAN BE ACCOMPLISHED BY ALMOST ANYONE WITH A SCREWDRIVER IN ABOUT 12 MINUTES. THANK YOU FOR THIS OPPORTUNITY TO FILE A COMPLAINT. *TR
2009
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER. THE CONTACT STATED THAT SHE ATTEMPTED TO ACCELERATE BUT THE VEHICLE HESITATED, AFTER A BRIEF DELAY, THE ACCELERATOR ENGAGED CAUSING THE VEHICLE TO LUNGE FORWARD. ALSO, THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE INSTRUMENT PANEL CONTINUOUSLY FLICKERED AND THE DRIVER'S SIDE BRAKE LIGHT WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THEY WERE NOT ALLOWED TO TOUCH THE VEHICLE AND CONTACTED AN INVESTIGATOR TO DIAGNOSE THE FAILURE. THE INVESTIGATOR WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 26,500. *TR