I OWN 2005 TOYOTA HIGHLANDER ON MAY 09,2011 I WAS GETTING ON THE FREE WAY AND ACCELERATED TO MERGE INTO THE FREEWAY , I REALIZED THAT THE CAR WAS GOING FULL SPEED AND THAT THE GAS PEDAL HAD GOTTEN STUCK. I WAS ABLE TO EXIT AND PRESS THE BRAKE WITH BOTH FEET, PUSHED IN THE EMERGENCY BRAKE AND PULLED OUT THE KEY. I DON'T KNOW HOW I WAS ABLE TO STOP THE CAR AND WAS LUCKY TO FIND AN EXIT THAT GAVE ME MORE TIME TO STOP THE CAR. THE HEATER, AIR CONDITION, RADIO AND CD PLAYER ALL ORIGINAL STOPPED WORKING ONE YEAR AGO. I HAD THE CAR TOWED TO THE HAYWARD TOYOTA DEALER AND THEY KEPT IT UNTIL MAY 11,2011.THE MANAGER FROM THE SERVICES DEPARTMENT CALLED ME TO INFORM ME THAT IT WAS READY TO BE PICKED UP AND THAT I NEEDED TO PAY THEM $120.00 FOR RUNNING THE TESTS ON THE CAR. HE STATED THAT NOTHING WAS FOUND AND THAT I NEEDED TO PICK THE CAR UP. I HAVE TWO YOUNG CHILDREN AND I HAD A BAD SCARE AND COULD HAVE ENDED IN A TERRIBLE ACCIDENT, UNTIL TODAY I HAVE NIGHTMARES OF THE INDECENT. I STATED MY CONCERN TO THE MANAGER THAT I DID NOT FEEL SAFE DRIVING THE CAR WITH MY CHILDREN AND LOVED ONES. HE SAID THAT I COULD TRADE IT IN. I INFORMED HIM THAT I STILL PAY THE CAR AND HAVE A LOAN BALANCE OF $15,000.00 WITH THE BANK I AM DRIVING A RENTAL CAR AND HAVE TO PAY $19.00 PER DAY BECAUSE THE TOYOTA SERVICE MANAGER COULD NOT GIVE ME A RENTER CAR FOR LESS THAN $25.00 PER DAY. I AM A SINGLE MOTHER WITH TWO CHILDREN AND CAN NOT AFFORD A NEW CAR LOAN. I AM REQUESTING THAT TOYOTA PAYS ME THE BLUE BOOK VALUE OF MY CAR AND TAKE THEIR CAR BACK. I DO NOT FEEL SAFE DRIVING MY CAR AND I AM VERY CONCERN OF THE SAFETY OF MY FAMILY. I ASK THAT YOU PLEASE TAKE TIME TO INVESTIGATE MY URGENT MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2013
VEHICLE SPEED CONTROL
WHEN DRIVING THE VEHICLE AT 35MPH WHEN YOU STEP ON THE GAS PEDAL THERE'S A DELAY ON ACCELERATION ESPECIALLY WHEN THE VEHICLE IS GOING UPHILL. IT STARTED WHEN THE VEHICLE MILEAGE WAS AT 1250 MILES ITS ON AND OFF. *TR
