Plant Company Name: Toyota Motor Manufacturing, Inc.
Plant Country: Canada
Plant State: Ontario
Seat Belts All: Manual
Series: ACV20L/MCV20L
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2004
STEERING
CAR PULLED SEVERLY TO LEFT AT TIME OF PURCHASE. TOYOTA'S FIRST ATTEMPT LESSENED LEFT HAND PULL. TOYOTA'S SECOND ATTEMPT ELIMINATED PULL, BUT NOW STEERING IS SLOPPY. TOYOTA WANTS TO TAKE CAR AND "LOOK AT IT AGAIN." SINCE THEY CANNOT SPECIFICALLY IDENTIFY ROOT CAUSE AND DEFINITIVE CORRECTIVE ACTION, I HAVE NOT GIVEN THEM A 3RD "CHANCE AT IT." I HAVE PARKED THE VEHICLE AND AM NOW ASKING FOR TOYOTA TO BUY BACK. THERE ARE A COUPLE OTHER NON-SAFETY RELATED PROBLEMS WITH CAR. IT APPEARS THIS RE-DESIGN WAS NOT READY FOR MARKET LAST SEPTEMBER. *AK
2003
AIR BAGS:FRONTAL
I WAS INVOLVED IN A TRAFFIC ACCIDENT IN WHICH THE FRONT OF MY 2003 TOYOTA SOLARA HIT A CAR THAT WAS PARKED IN FRONT OF ME. ROAD CONDITIONS WERE SNOWY AND ICY. BECAUSE OF THIS, REAR-ENDING THE CAR IN FRONT OF ME WAS UNAVOIDABLE. I WAS UNPLEASANTLY SURPRISED THAT MY AIRBAGS DID NOT DEPLOY UPON IMPACT. WHEN I BOUGHT THE CAR I NEVER THOUGHT I WOULD HAVE AN ACCIDENT; HOWEVER I WAS ASSURED BY THE SALESMAN THAT THE CAR WAS SAFE, AND AIRBAG DEPLOYMENT WAS PART OF THE OUTSTANDING CUSTOMER PROTECTION TOYOTA OFFERS. THE OUTCOME OF THE AIRBAGS FAILING TO DEPLOY WAS THAT I WAS TAKEN TO THE HOSPITAL AND SUFFERED DISCOMFORT SINCE UPON IMPACT I SLAMMED INTO THE STEERING WHEEL. I BELIEVE THIS COULD HAVE BEEN AVOIDED IF THE AIRBAGS HAD DEPLOYED UPON IMPACT AS THEY ARE SUPPOSED TO DO. THE SOLARA, OF COURSE, WAS TOTALED. I WOULD GREATLY APPRECIATE YOUR LOOKING INTO THIS MATTER. *TR