Manufacturer: TOYOTA MOTOR MANUFACTURING, KENTUCKY, INC.
Manufacturer Id: 1088
Model: Avalon
Model Year: 2007
Plant Company Name: Toyota Motor Manufacturing, Kentucky, inc
Plant Country: United States (USA)
Plant State: Kentucky
Seat Belts All: Manual
Series: GSX30L
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2008
EXTERIOR LIGHTING
ON FEBRUARY 27, 2013 I NOTICED THAT BOTH HIGH BEAM HEADLIGHTS WERE NOT WORKING. AT THAT TIME OUR 2008 AVALON HAD ABOUT 73,000 MILES ON IT. AFTER DOING SOME RESEARCH ON THE INTERNET, I LEARNED THAT TOYOTA HAD A KNOWN PROBLEM WITH THE HEADLIGHT ASSEMBLY MECHANISM ON THE 2008 AVALON AND HAD EXTENDED THE WARRANTY TO ADDRESS THIS ISSUE IN CERTAIN CIRCUMSTANCES. I CONTACTED MY TOYOTA DEALER AND WAS INFORMED MY CAR WAS NOT ELIGIBLE FOR THIS ASSISTANCE DUE TO THE AGE AND MILEAGE. ON MAY 3, 2013, I NOTICED THAT MY DRIVER'S SIDE LOW BEAM LIGHT WAS NOT WORKING. I DID SOME ADDITIONAL RESEARCH AND LEARNED THAT THE PROGRESSION OF THE KNOWN HEADLIGHT ASSEMBLY PROBLEM WOULD EVENTUALLY LEAD TO THE INTERMITTENT FAILURE OF ALL HEAD LIGHTS. I CALLED TWO REPAIR LOCATIONS AND RECEIVED QUOTES IN EXCESS OF $2800 TO REPLACE THE HEADLIGHT ASSEMBLY MECHANISMS. I THEN CALLED TOYOTA'S CUSTOMER SERVICE NUMBER AND WAS INFORMED THAT TOYOTA WOULD NOT DO ANYTHING TO ASSIST FIXING A KNOWN SAFETY DEFECT. *TR
2007
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT THERE IS SPOTS IN THE PAINT ON THE HOOD AND TRUNK OF THE VEHICLE. THE DEALER HAS INSPECTED THE VEHICLE ON FOUR OCCASIONS. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE.
