Other Restraint System Info: 2nd row outboard 3-point manual belts; 2nd row center 3-point manual belts
Plant City: Sagara
Plant Country: Japan
Plant State: Kumamoto Prefecture
Seat Belts All: Manual
TPMS: Direct
Trim: Sport SLS (US)/Sport (Canada)
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2011
EXTERIOR LIGHTING
VEHICLE LOW BEAM HEADLIGHTS HAVE GONE OUT ON 5 DIFFERENT OCCASIONS. SOMETIMES AT THE SAME TIME & OTHERS JUST A FEW DAYS APART. HEADLAMPS HAVE ALWAYS BEEN FIXED AT DEALER SITE. THEY HAVE RUN CHECKS ON ELECTRICAL SYSTEM & HAVE FOUND NOTHING. THEY HAVE OPENED TICKET WITH SUZUKI & THEY APPEAR TO BE IGNORING THE PROBLEM. FILED COMPLAINT WITH SUZUKI DISPUTE SETTLEMENT PROGRAM & BECAUSE IT WAS OUT OF THE WARRANTY PERIOD WHEN COMPLAINT WAS FILED THEY WOULD NOT COVER IT. I HAVE SENT A LETTER TO SUZUKI ASKING THEM TO EITHER FIX PROBLEM CORRECTLY OR PURCHASE VEHICLE BACK FROM ME. HAVE NOT HEARD A WORK FROM THEM REGARDING THIS. WILL BE SPEAKING WITH ATTORNEY REGARDING THIS. THERE IS NO WARNING WHEN HEADLIGHTS GO OUT, SO THEY ARE CHECKED ON A DAILY BASIS. VEHICLE IS DRIVEN ALOT & IN VARIOUS WEATHER & LIGHTING CONDITIONS. I HAVE BEEN TOLD BY DEALERSHIP THAT THEY HAVE TWO OTHER 2011 KIZASHI'S THAT ARE HAVING THE SAME PROBLEM. *TR
2011
EXTERIOR LIGHTING
VEHICLE'S LOW BEAM LIGHT BULBS KEEP BURNING OUT EVERY 2-3 MONTH.. SOMETIMES BOTH AT A TIME, MAKING DRIVING DANGEROUS. LIGHT BULBS WERE CHANGED BY DEALER AND MYSELF ALREADY 6 TIMES. USED OEM AS WELL AS OTHER BRANDS - MAKES NO DIFFERENCE. ALWAYS USED RUBBER GLOVES DURING REPLACEMENT PROCEDURE AND NEVER TOUCHED THE GLASS PORTION OF THE BULB. THERE IS AN ELECTRICAL FAULT WITH THE VEHICLE AND SUZUKI DOES NOT WANT TO ADMIT OR FIX. THIS WAS BROUGHT TO SUZUKI'S DEALER ATTENTION SEVERAL TIMES DURING BUMPER-TO-BUMPER WARRANTY PERIOD. DEALER SAYS THEY COULD NOT FIND ANYTHING, BUT HEADLIGHTS KEEP BURNING OUT EVERY 2-3 MONTHS. NOW THE VEHICLE HAS 45,000 MILES AND SUZUKI SAYS THEY WILL DO NOTHING ABOUT IT. *TR