TL* THE CONTACT OWNS A 2010 SUBARU TRIBECA. THE CONTACT STATED THAT THE REMOTE AUTOMATIC STARTER WOULD NOT DISENGAGE WHEN THE KEYS WERE NOT IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE AND ADVISED THAT A FAILURE WAS NOT PRESENT IN THE VEHICLE. THE MANUFACTURER WAS E-MAILED BUT HAD NOT RESPONDED YET TO THE CONTACTS INQUIRY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.
2008
STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS
TL*THE CONTACT OWNS A 2008 SUBARU TRIBECA. WHILE DRIVING APPROXIMATELY 45 MPH ON A ROAD COVERED WITH SNOW AN EXCESSIVE AMOUNT OF STEAM EXPELLED FROM THE FRONT END OF THE VEHICLE. THE STEAM MADE IT DIFFICULT TO SEE AND THERE WAS A STRONG BURNING SMELL INSIDE OF THE VEHICLE. THE DRIVER WAS ABLE TO SHUT THE ENGINE OFF FOR A FEW MOMENTS, RESTART AND RESUME NORMAL OPERATION WITH CAUTION. UPON REACHING HIS DESTINATION AND INSPECTING UNDER THE HOOD HE OBSERVED THAT THE ENGINE COMPARTMENT EXHIBITED MASSIVE SNOW,THE BELTS AND RUBBER HOSES WERE BURNED. THE VEHICLE WAS NOT DRIVEN FOR THE REMAINDER OF THE WINTER MONTHS; YET, THE OWNER'S MANUAL INDICATED THE VEHICLE SHOULD NOT BE DRIVEN IN THE SNOW DUE TO THE SNOW ENTERING THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION; HOWEVER, THERE WAS NO RESOLUTION. THE CONTACT IS AWARE OF THE SAFETY RISK. THE FAILURE MILEAGE WAS 4,700 AND THE CURRENT MILEAGE WAS 5,066. UPDATED 05/11/09. *LJ UPDATED 05/11/09.*JB