TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE BRAKING, THE TRACTION CONTROL AND ABS SYSTEM WARNING LIGHTS ILLUMINATED. THE ENGINE MADE A KNOCKING NOISE AND VEHICLE WOULD NOT ACCELERATE OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND A DIAGNOSTIC WAS PERFORMED THAT WAS UNABLE TO GENERATE A FAILURE CODE. THE DEALER REPLACED THE TRANSMISSION DRIVE BELT HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,000.
2011
SUSPENSION
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE STEERING WHEEL WOULD SHAKE AND VIBRATE. THE VEHICLE WOULD ALSO RESPOND LATE TO TURNS IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE STEERING COLUMN AND VARIOUS SUSPENSION COMPONENTS WERE REPLACED. THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 3,000.