ON 2-12-1999 MY WIFE WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE AND DRIVEN INTO A SEMI DURING A WHITEOUT ON I94 NEAR MARSHALL, MICHIGAN. AUTO-OWNERS INSURANCE DECIDED TO REPAIR THE VEHICLE OVER OUR OBJECTIONS SINCE THIS INVOLVED COMPLETELY REBUILDING THE VEHICLE AND INSTALLING A NEW FRAME. THE CAR WAS IN THE BODY SHOP 11 WEEKS AND WE TOOK POSSESSION ONLY WHEN THE INSURANCE COMPANY SAID THEY WOULD ONLY GUARANTEE TO REPAIR ANY FUTURE ITEMS. OUR FIRST NOTICABLE OBJECTION WAS THAT DOOR GAPS WERE 125% GREATER THAN OTHERS. THIS LED US TO INSPECT THE REST OF THE CAR VERY CAREFULLY. THE FOLLOWING ITEMS WERE OF CONCERN. I WILL ONLY GO INTO WHAT I WOULD CONSIDER SAFETY ITEMS NOT COSMETICS. LOUD VIBRATION WHICH TURNED OUT TO BE HOOD LATCHS NEVER SECURED (THIS BOTHERED ME SINCE IT WAS INDICATIVE OF OTHER POSSIBLE FLAWS FROM BEING COMPLETELY REBUILT BY HAND. "GRABBING" DURING TIGHT TURNS - WAS REPAIRED TWICE UNDER BULLETIN 86-74-02 FOR "LAUNCH SHUDDER" - OUR STEERING PROBLEM IS NOT DURING TAKEOFF BUT ONLY THE TIGHT TURNS. THE INSTRUMENTS OCCASSIONALLY GO WACKO AND GIVE FALSE READINGS PARTICULARLY THE OVERHEAD. THE AIRBAGS DID NOT DEPLOY IN A CRASH THAT DESTROYED THE FRAME. FROM ALL I HAVE READ TJHIS COULD REOCCUR IN A FUTURE COLLISION AND PERHAPS THE INVERSE COULD OCCUR AND PREMATURE DEPLOYMENT RESULT. BOTH THE INSURANCE COMPANY AND THE BODY SHOP(OLDS DEALERSHIP) HAVE GIVEN ME LETTER ASSURING ME THEY WILL FIX ANY FUTURE DEFECTS BUT NOT GUARANTEEING THEY NOT OCCUR. ROB THE AGENT AT LES
1998
SUSPENSION:FRONT:CONTROL ARM
WHILE DRIVING INTO THE SETTING SUN IN A PARKING LOT I STRUCK A3 INCH CURBING AT APPROXIMATELY 10 MPH. A LARGE FLAG POLE WAS SLIGHTLY SCRAPED WITH THE LEFT FENDER CAUSING SOME MINOR DAMAGE. THE LEFT FRONT BALL JOINT SEPARATED FROM THE LOWER CONTROL ARM CAUSING THE TIE ROD END TO SNAP AND LEFT FRONT WHEEL TO COLLAPSE. THE CAR TRAVELED APPROXIMATELY 1 1/2 CAR LENGTHS BEFORE STOPPING WITHOUT USE OF THE BRAKES. THE ONLY SKID MARKS WERE FROM THE NOW SIDEWAYS TIRE AND FROM THE DRAGGING UNDERCARRIGE BOLTS. THERE IS NO REASON THAT THIS MINOR IMPACT SHOULD HAVE CUASED THIS TYPE OF DAMAGE. THE RIVETS CONNECTING THE BALL JOINTS HAD SHEARED OFF. THIS CAR HAS NEVER BEEN DRIVEN OFF ROAD OR ABUSED IN ANY WAY. IF THIS HAD OCCURED AT HIGHWAY SPEED AFTER HITTING A POT HOLE I WOULD LIKELY HAVE LOST COMPLETE CONTROL OF THE CAR. OUR OLDS DEALER TOLD ME THAT IT WAS "NOT THEIR PROBLEM".