I BROUGHT MY CAR IN FOR AN OIL CHANGE AND WHEN I PICKED UP THE CAR I WAS TOLD MY LIFT LINK WAS BROKEN. I INFORMED THE DEALER THAT IT WAS NOT LIKE THAT PRIOR TO BRINGING CAR IN. HE TOLD ME NISSAN MURANO HAD A HISTORY OF THIS DEFECT. I WAS NEVER TOLD OF THIS DEFECT. I QUESTION WHY THE DEALER FAILED TO TELL ME THIS UPON LEASING THE 2007 MURANO AND SECONDLY HOW IT JUST HAPPENED TO BREAK DURING A VISIT. THE TECHNICIAN EXPLAINED TO THE CONSUMER THAT THE LIFT LINK KEEPS THE SEAT IN A STABLE POSITION. HE THEN PROCEEDED TO SHOW THE CONSUMER THAT THE DRIVER'S SEAT WAS ROCKING FROM SIDE TO SIDE AND COULD BE DANGEROUS IN CASE OF AN ACCIDENT. THE CONSUMER STATED THERE WAS NOTHING WRONG WITH THE SEAT, WHEN THE VEHICLE WAS DROPPED OFF AT THE DEALER. THE CONSUMER ALSO STATED THE DRIVER'S SIDE VISOR WOULD NOT STAY IN THE UPRIGHT POSITION. THE TECHNICIAN EXAMINED THE VISOR AND STATED IT WAS BROKEN AND NEEDED TO BE REPLACED. UPDATED IVOQ 08/12/10*JB *TR
2005
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE DRIVER SIDE SEAT WAS BROKEN AND UNSTABLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE DEALER INSPECTED AND CONTACTED THE MANUFACTURER TO INQUIRE HOW TO REPAIR THE SEATS AND IF THE REPAIRS WOULD BE COVERED. THE MANUFACTURER STATED THAT THEY WOULD ONLY PAY A PERCENTAGE AND THE CONTACT WOULD BE PAYING THE DIFFERENCE. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 52,000.