2002 LAND ROVER E.A.S IS INACTIVE. SERVICE DEPARTMENT FOUND CODE RIGHT REAR VALVE STUCK CLOSED. VALVE BLOCK THERMAL SWITCH SHORTED AND COMPRESSOR INOPERATIVE WHILE FILLING SYSTEM. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE ELECTRIC AIR SUSPENSION COLLAPSED. THE VALVE COVER GASKET WAS REPLACED, BUT IT WAS LEAKING OIL. THE EXHAUST VALVE WAS STUCK. THE CD PLAYER WAS REPLACED
2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
BEARING FAILURE IN FRONT DIFFERENTIAL: NO EVENT LEADING UP TO THE FAILURE. AS I WAS EMERGING FROM THE LINCOLN TUNNEL IN NYC WITH 4 LANES OF TRAFFIC ON EITHER SIDE, WITH OUT ANY WARNING MY CAR WOULD NOT MOVE FORWARD AND IF I PRESSED ON THE GAS I HEARD A VERY LOUD GRINDING NOISE. I WAS LUCKY AS I WAS NOT GOING VERY FAST AND WAS ABLE TO IMMEDIATELY PULL OVER TO THE SIDE. IF I WAS ON THE HIGHWAY THERE IS A HIGH PROBABILITY THAT THERE COULD HAVE BEEN A DANGEROUS IF NOT FATAL ACCIDENT. CAR HAD TO BE TOWED. RANGE ROVER MOUNT KISCO FIXED THE CAR AT NO CHARGE. I WAS TOLD THAT THERE HAVE BEEN OTHER INCIDENCES LIKE THIS WITH OTHER 2003 RANGE ROVERS. I ASKED RANGE ROVER TO NOTIFY OWNERS OF 2003 RANGE ROVERS AND THEY TOLD ME THEY ARE ONLY RESPONSIBLE TO FIX THE AUTOMOBILE. I ASKED HOW MANY INCIDENTS THERE WERE REGARDING THE BEARING IN THE DIFFERENTIAL AXLE AND THEY TOLD ME THEY DID NOT KNOW AND NO ONE HAS THE STATISTICS. I CALLED RANGE ROVER NORTH AMERICA AND RECEIVED THE SAME ROBOTIC ANSWERS. IT APPEARS THEY ARE NOT INTERESTED IN DRIVER'S SAFETY BUT ONLY INTERESTED IN INSURING THEY MAKE MONEY AND ARE FREE OF ALL LIABILITIES. THEY REPEATEDLY ASKED IF I WAS HAPPY ABOUT THE SERVICE I RECEIVED. I KEPT TELLING THEM IT IS NOT ABOUT THE SERVICE OR ME. I AM HERE TO TELL WHAT HAPPENED AND TO TRY AND PREVENT SOMEONE ELSE HAVING THE SAME PROBLEM. THE NEXT PERSON MAY NOT HAVE AN OPPORTUNITY TO TELL THEIR STORY. I WILL DO MY BEST TO MAKE RANGE ROVER AMERICA TAKE THEIR RESPONSIBILITIES SINCERELY. I STRONGLY FEEL RANGE ROVER SHOULD NOTIFY THE OWNERS OF 2003 RANGE ROVERS AND TELLING THEM TO KEEP THEIR WHEELS IN ALIGNMENT AND TO INSURE THE OWNERS KNOW OF THE RISKS INVOLVED. *JB