2003 KIA SORENTO. CONSUMER WRITES IN REGARDS TO GASOLINE TANK DEFECT. CONSUMER REQUESTS REIMBURSEMENT *TGW THE CONSUMER STATED SHE RECEIVED A VOLUNTARY SERVICE CAMPAIGN LETTER FROM KIA MOTORS REGARDING THE REPLACEMENT OF THE FUEL TANK AI FILTER. THE CONSUMER STATED SHE EXPERIENCED THE FAILURE IN SEPTEMBER 2011. HOWEVER, WHEN SHE CONTACTED KIA REGARDING REIMBURSEMENT, SHE WAS INFORMED THERE WAS NO RECALL OF THAT NATURE. KIA INFORMED THE CONSUMER SHE WOULD NOT BE REIMBURSEMENT FOR THE DEFECT. THE CONSUMER STATED HER VEHICLE WAS NOT OPERABLE, DUE TO THE FACT, SHE COULD NOT GET MORE THAN ONE GALLON OF GASOLINE INTO THE TANK WITHOUT IT SPRAYING BACK OUT OF THE TANK. THE MECHANIC FOUND THE CHARCOAL CANISTER FALLING APART AND BLOCKING THE AIR FLOW IN CLOSE VALVE, VENT FILTER AND ROLL OVER VALVE. THE FUEL PUMP ASSEMBLY WAS REMOVED AND THE CHARCOAL CLEANED OUT OF THE FUEL TANK AND ROLL OVER VALVE. *JB
2009
AIR BAGS:FRONTAL
SINCE JANUARY 2009 WE HAVE BEEN FIGHTING WITH KIA MOTORS BECAUSE MY PASSENGER AIRBAG LIGHT WILL NOT ACTIVATE WHEN SOMEONE IS SEATED IN THE SEAT. ALL KIA HAS DONE IS UPDATE THE VEHICLES COMPUTER SYSTEM, WHICH HASN'T WORKED. THEY HAVE ISSUED A SAFETY RECALL ON THIS PROBLEM, BUT THEY REFUSE TO FIX IT SAYING THAT THE VEHICLE IS OPERATING AS IT WAS DESIGNED TO DO. MY PROBLEM IS THAT MY VEHICLE IS NOW UNSAFE FOR ME TO DRIVE WITH A PASSENGER. I HAVE BROUGHT MY VEHICLE TO THEM 12 TIMES ABOUT THIS PROBLEM. THE BETTER BUSINESS BUREAU HAS TOLD ME THERE IS NOTHING THEY CAN DO FOR ME, EVEN THOUGH IT IS UNDER WARRANTY. KIA HAS OFFERED ME $1500.00 TO GO AWAY. I REFUSED. I WANT THIS SAFETY ISSUE FIXED. *TR