TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE VEHICLE WAS EQUIPPED WITH A PUSH BUTTON START/SMART KEY. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO DRIFT FORWARD. THE VEHICLE WAS NEVER SHIFTED INTO PARK BUT DUE TO THE PUSH BUTTON/SMART KEYS, THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO GET BACK INTO THE VEHICLE TO USE THE SMART KEY AND SHIFT INTO PARK IN ORDER TO STOP THE VEHICLE FROM MOVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED TO BEHAVE THAT WAY AND THAT THERE WAS NO OTHER TYPE OF KEY AVAILABLE AS AN ALTERNATIVE. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE CURRENT MILEAGE WAS APPROXIMATELY 3,000.
2006
AIR BAGS
TL*THE CONTACT OWNS A 2006 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WERE NO INJURIES, BUT BOTH VEHICLES WERE DAMAGED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER FOR REPAIRS. RECENTLY, THE CONTACT CRASHED INTO ANOTHER VEHICLE. HER VEHICLE WAS DESTROYED AND THE AIR BAGS FAILED TO DEPLOY AGAIN. PRIOR TO THIS CRASH, THE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY ORDERED A PART RELATED TO THE AIR BAG COMPONENT. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 29,000.