WE PURCHASED OUR SORENTO USED (APPROX 65K MILES)ABOUT 3 YEARS AGO. SINCE THEN, WE'VE HAD TO REPLACE THE GAS TANK ($1500) AMONG OTHER THINGS. THIS YEAR HAS BEEN ABSURD: HAD TO REPLACE THE RADIATOR, WATER PUMP, COMPUTER SYSTEM (2 MONTHS, $4700), BRAKES ($750) AND 2 BATTERIES. 2-3 MONTHS AGO, WE NOTICED A CLUNKING/CHUNKING SOUND THAT GREW STEADILY WORSE. IT SOUNDED AS IF THE 4WD WAS ENGAGING AND DISENGAGING EVERY 3 SECONDS AND FELT VERY UNSAFE AT HIGH SPEEDS. I TOOK IT TO KIA OF COBB COUNTY AND WAS JUST GIVEN A QUOTE FRIDAY FOR A NEW TRANSFER CASE, DRIVE SHAFT, "REAR END CHUNK" (ALL THE SERVICE REP COULD TELL ME) AND 4 NEW TIRES. QUOTE FOR THIS WORK ($9767). THE TRANSFER CASE ALONE WAS AROUND $5700. THIS VEHICLE NOW HAS 112K MILES AND IS LESS THAN 10 YEARS OLD. THE BLUE BOOK VALUE IS (WAS) AROUND $5-6000 AND WE'RE TOLD IT'LL TAKE $10,000 TO FIX IT? I CALLED KIA'S CORPORATE OFFICE TO ASK IF THIS WAS TO BE EXPECTED AT KIA. I WAS TOLD THAT OUR VEHICLE WAS NOT UNDER WARRANTY. I SAID, " I'M JUST ASKING IF THERE'S ANYONE AT KIA HEADQUARTERS WHO BELIEVES IN THEIR PRODUCT AND WANTS TO PROTECT THE KIA NAME AND YOU JUST KEEP APOLOGIZING." THE REP RESPONDED, "I'M SORRY, SIR." WE'VE FOUND MULTIPLE COMPLAINTS ONLINE FROM KIA OWNERS REPORTING SIMILAR ISSUES (CHUNKING, TRANSFER CASE, ETC). WHEN DOES THIS BECOME.A RECALL ISSUE? A SAFETY ISSUE? *TR
2011
SERVICE BRAKES
I BOUGHT MY 2011 KIA SORENTO PREOWNED CERTIFIED CAR ON 12/07/2012, THE NEXT EVENING 12/08/2012 I WAS DRIVING HOME FROM TOWN AND ABOUT ONE BLOCK BEFORE I GOT TO MY RESIDENCE I HEARD A NOISE LIKE SOMETHING HIT THE BOTTOM OF THE CAR. I THEN TURNED INTO MY DRIVEWAY AND AS I BEGAN TO COME TO A STOP I REALIZED I HAD NO BRAKES IN TURN HITTING ANOTHER PERSONS CAR THAT WAS PARKED IN MY DRIVEWAY. 911 WAS CALLED BECAUSE MY SON AND MYSELF WERE INJURED, AS THE FIRE DEPARTMENT INSPECTED THE CAR HE FOUND ON THE DRIVERS FRONT WHEEL THAT MOST OF THE BRAKE HAD FALLEN APART, THE BRAKE FLUID WAS LOW ALSO, LATER ONE OF THE BRAKE PADS WAS FOUND ON THE ROAD NOT FAR FROM MY DRIVEWAY NONE OF THE OTHER MISSING PARTS WERE FOUND. I HAVE BEEN TRYING TO TALK TO KIA AND THEY DON'T SEEM TO CARE NOR HAVE THEY TRIED TO RECTIFY THE PROBLEM AFTER A SOLID MONTH. TODAY WHEN I WAS LOOKING UP A PHONE # FOR YET ANOTHER KIA DEPT I FOUND THAT THERE WAS A RECALL FOR 2011 KIA SORENTO FOR THE EXACT SAME THING WITH MY CAR. KIA'S "PREOWNED CERTIFIED" PROGRAM GUARANTEES THAT THE CAR WENT THROUGH A 150 POINT INSPECTION BRAKES BEING A TOP PRIORITY. ALL THEY WILL SAY IS THEY CAN FIX MY SMASHED CAR AND THAT'S IT, I WAS LEAD BELIEVE I WAS BUYING A "CERTIFIED 150 POINT INSPECTED" CAR WHICH WAS NOT THE CASE. THE CAR IS NOT SAFE I WANT WHAT I WAS TOLD I WAS BUYING. THANK YOU *TR
