Manufacturer: HYUNDAI-KIA AMERICA TECHNICAL CENTER INC (HATCI)
Manufacturer Id: 1034
Model: Optima
Model Year: 2011
Plant City: Hwasung
Plant Company Name: Kia Motors Corporation
Plant Country: South Korea
Seat Belts All: Manual
Series: GL
Series2: TF HEV
TPMS: Direct
Trim: Hybrid
Valve Train Design: Dual Overhead Cam (DOHC)
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: THE CALLER STATED THAT AIR BAG LIGHT WAS ON ALL THE TIME. DEALER CLAIMED THAT THE DRIVER'S SIDE AIRBAG WAS DEFECTIVE, AND DID NOT HAVE THE PART TO FIX IT. MANUFACTURER SAID DID NOT HAVE THE PART ANYWHERE. *AK
2011
STRUCTURE
ON 04/15/2011 OUR 2011 KIA OPTIMA WAS DAMAGED BY MICE EATING WIRES IN THE ENGINE COMPARTMENT. WE NEED AN ENGINE HARNESS REPLACED. DEALER TOLD US THAT THE PART IS NOT IN THE US. THEY ALSO TELL US THAT THEY DON'T KNOW WHEN IT WILL BE FOUND. ON 5/3/2011 WE WERE TOLD THAT IT MIGHT BE AVAILABLE ON 6/112011. THIS CAR HAS APPROX. 1050 MILES. THE SERVICE MANAGER AT THE DEALER HAS BEEN GREAT IN KEEPING US UPDATED. OUR PROBLEM IS WITH THE LAX ATTITUDE I RECEIVED FROM KIA CS, AND THE "PARTS MANAGER OF THE REGION" FROM NJ THAT CALLED ME AND TOLD ME THAT WE JUST HAVE TO WAIT. WHILE WE MAKE OUT MONTHLY LEASE PAYMENTS TO KIA. HOW IS THAT A COMPANY CAN HAVE NO PARTS TO REPAIR A BRAND NEW VEHICLE AND STILL MAKE MONEY FROM US? *TR