FOR YOUR URGENT REVIEW AND ACTION: I WAS DRIVING DOWN THE ROAD AT 45 MPH AND THE FRONT WHEELS AND STEERING WHEEL OF MY JEEP STARTED TO SHAKE VIOLENTLY! I HAD NO CONTROL OVER THE STEERING OF THE JEEP. I LOOKED UP ON THE INTERNET THIS PROBLEM AND DISCOVERED MUCH INFORMATION INCLUDING VIDEOS THAT DESCRIBE THIS VIOLENT SHAKE AS THE "DEATH WABBLE". THIS VIOLENT SHAKE CONTINUES TO HAPPEN WHEN I GET UP TO SPEEDS BETWEEN 45MP AND 60MPH. SO FAR I HAVE REPLACED THE STEERING STABALIZER SHOCK AND NOW MY JEEP IS BACK IN THE SHOP AT A LOCAL TIRE AND FRONT-END SERVICE CENTER GETTING NEW TIRES, WHEEL BALANCING AND A FRONT-END ALIGNMENT. BECAUSE OF THE SEVERITY OF THIS ISSUE, THE SERVICE CENTER SAID THEY WILL NOT "TEST DRIVE" THE JEEP AFTER THIS WORK IS COMPLETE BECAUSE THEY ARE NOT WILLING TO PUT THEIR EMPLOYEES LIVES AT RISK. THIS IS A MAJOR PROBLEM FOR ME IF I CAN'T EVEN HAVE A SERVICE PROVIDER TEST DRIVE MY VEHICLE AFTER THEY DO THEIR WORK BECAUSE THEY FEAR SOMETHING TERRIBLE COULD HAPPEN TO THEIR LIVES. IT MAKES ME VERY SCARED TO DRIVE THIS JEEP. I AM REQUESTING THAT CHRYSLER-JEEP IMMEDIATELY REVIEW THE FIXES OF MY JEEP (INCLUDING A TEST DRIVE) WHEN I GET THE JEEP BACK AND THAT THEY COVER MY EXPENSES THUS FAR TO FIX THE "DEATH WABBLE" PLUS ANY ADDITIONAL WORK THAT THEY MAY NEED TO DO TO MAKE MY JEEP SAFE TO DRIVE BY ELIMINATING THIS VIOLENT SHAKING PROBLEM. I FIND IT HARD TO BELIEVE THAT THIS VEHICLE, WITH THIS VIOLENT SHAKING ISSUE THAT CREATES LOSS OF CONTROL OF THE VEHICLE, MEETS AUTOMATIVE SAFETY REGULATIONS. THIS IS A "KNOWN" DIFFICIENCY WITH VARIOUS JEEP PRODUCTS INCLUDING MY 2007 JEEP WRANGLER X. IN ADDITION, I AM REQUESTING ANY "RECALL" INFORMATION THAT MAY BE AVAILABLE TO FIX THIS PROBLEM THAT I MAY HAVE MISSED. I AM AVAILABLE TO PROVIDE ADDITIONAL INFORMATION UPON REQUEST TO ASSIST WITH MY REQUEST FOR RESOLUTION. *TT
2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED WHILE OPERATING THE WINDSHIELD WIPERS, THE MOTOR FAILED. THERE WAS BLACK SMOKE COMING FROM UNDER THE DASHBOARD UPON FAILURE. THE CONTACT MADE THE NECESSARY REPAIRS TO THE WINDSHIELD WIPER MOTOR AT HIS OWN EXPENSE. HE ALSO STATED THE FUEL TANK WAS DEFECTIVE AND TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER ADVISED THE CONTACT THAT THE FUEL TANK SKID PLATE WOULD NEED TO BE REPLACED. THE REPAIR WAS NOT COVERED UNDER WARRANTY AND THERE WERE NO RECALLS FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 28,000.