I RECEIVED A RECALL NOTICE IN THE MAIL ABOUT MY TRANSMISSION OIL COOLER TUBE FOR MY 2012 JEEP WRANGLER (RECALL NUMBER N28). I CONTACTED MY LOCAL JEEP DEALER, [XXX] IN BELLEVILLE ILLINOIS. THE SERVICE DEPARTMENT STATED THAT THEY COULD NOT DO THIS FOR 10 WEEKS OR MORE DUE TO CHRYSLER NOT RELEASING PARTS. I ALSO HAVE ANOTHER DEALER IN THE AREA AND I CONTACTED THEM. THEY TOOK MY INFORMATION AND PUT ME ON A WAITING LIST AT LEAST FOR THE PARTS BUT STILL STATED IT WOULD BE SEVERAL WEEKS BEFORE PARTS COULD COME IN. THIS IS TOTALLY UNACCEPTABLE! I HAVE A NEWBORN CHILD THAT TRAVELS IN THIS VEHICLE AND OBVIOUSLY THERE IS A PROBLEM IF THERE IS A RECALL AND THE COMPANY CANNOT EVEN FIX THEIR PRODUCT! SOMETHING NEEDS TO BE DONE ABOUT THIS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2011
STEERING
I WAS A PASSENGER RIDING ALONG IN A 2011 JEEP WRANGLER THAT EXHIBITED THE INFAMOUS JEEP DEATH WOBBLE, WHICH IS A VIOLENT SHAKING AND SHUDDERING OF THE VEHICLE AND STEERING WHEEL ON A COMPLETELY STOCK VEHICLE WITH 20K MILES. THE DRIVER OF THE VEHICLE THEN TOLD ME THAT THIS WAS THE 3RD OCCURRENCE HE HAS EXPERIENCED WITH HIS VEHICLE. I OBSERVED HOW VIOLENTLY THE VEHICLE SHOOK AND WAS VERY RELIEVED THAT WE DID NOT ROLL OVER NOR HIT ANY OTHER VEHICLES ON THE ROAD. THE JEEP DEALERSHIP HAS TOLD HIM REPEATEDLY THAT THEY CANNOT FIND OR REPLICATE THE PROBLEM HE EXPERIENCED. I AM SHOCKED THAT SOMETHING SO COMMON AND DANGEROUS HAS GONE UNFIXED ALL THIS TIME. *TR
