TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT 4 MPH, THE DRIVER TURNED THE STEERING WHEEL AND THE ENTIRE CONTROL UPPER ARM COLLAPSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT NO REPAIRS HAD BEEN MADE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 57,000.
2002
ELECTRICAL SYSTEM:STARTER ASSEMBLY
JEEP LIBERTY PULLS TO RIGHT, WILL STOP DEAD IN ITS TRACKS WHILE IN DRIVE, HARD TO CONTROL, THUMPING NOISE, METAL TO METAL GRINDING FROM FRONT END, SEAT BELTS DO NOT WORK PROPERLY, HARD TO START, FRONT SEAT COVERS RIPPLED, PAINT PEELED ON HOOD, TAILGATE, BREAKS ONLY WORK SOME OF THE TIME, SHAKES AND HARD TO CONTROL ON SPEED ABOVE 35 MPH, ALL INTERIOR WEATHER STRIPPING CAME OFF. SAME COMPLAINTS FROM 1/7/03 BALL JOINTS REPLACED ON RECALL ON 1/10/03 STILL HAD PULLING TO RIGHT PROBLEMS, SHAKING,. WEATHER STRIPPING ALL FELL OFF ON INTERIOR OF CAR, ACTS LIKE WHEELS ARE BINDING. 3/4/03 SAME COMPLAINTS PULLING TO RIGHT, STOPS DEAD IN ITS TRACK, HARD TO CONTROL, WHEELS BIND, DEALER COULD NOT DUPLICATE COMPLAINTS (DID NOT WRITE UP WORK ORDER) 3/27/03 DEALER INSTALLED INTERIOR WEATHER STRIPPING, SAME COMPLAINTS AS 1/10/03,3/4/03. AGAIN ON 6/2/03 TOOK JEEP LIBERTY TO DEALER TOOK A TEST DRIVE COULD NOT VERIFY COMPLAINTS. DID NOT WRITE UP A WORK ORDER. 1/16/04 JEEP LIBERTY HARD TO START, PULLS TO RIGHT, JEEP SHAKES & VIBRATES HARD TO CONTROL, SEAT BELTS DO NOT WORK, SEAT RIPPLING, CAR STOPS DEAD IT ITS TRACKS, DEALER FIXED LOWER BALL JOINTS AGAIN ON 2/13/04 AT 23,850 MILES. 2-13-04 PICKED UP CAR FROM DEALER STILL HAD SAME PROBLEMS" DEALER STATED " THIS IS HOW JEEPS DRIVE" THEY ARE NUTS! 11-04 DEALER TOOK TEST DRIVE WAS STILL HAVING PROBLEMS CLAIMED EVERYTHING OKAY. DID NOT RIGHT UP A WORK ORDER. 5/27/05 HAD MASSIVE PROBLEMS BRAKES WOULD GO TO THE FLOOR, SOMETIME WOULD WORK AND OTHER TIME NOT. TOOK TO NEAREST BRAKE PLACE PADS, OKAY, BUT WHEEL CYLINDER LEAKED. CLAIM IT COULD BE A INTERMITTENT FAILURE OF MASTER CYLINDER, CALLED DEALER SHIP NO PART AVAILABLE. 7/5/05 TOOK TO DEALER AGAIN WITH SAME PROBLEMS,R THEY HAD NOT EVEN LOOKED AT IT. REMOVED JEEP AND TOOK TO PRIVATE AUTO PLACED,UT WITH INTERMITTENT PROBLEMS YOU COULD REPLACE MOST OF THE PARTS ON THE CAR & YOU MAY NOT CURE THE PROBLEMS. *JB