DRIVER'S SIDE DOOR LOWER HINGE WORE OUT AND BECAME LOOSE, CAUSING THE DOOR TO SAG. THE LATCH MECHANISM WAS MISALIGNED, AND THE DOOR BECAME DETACHED FROM THE MOUNT POSITION.*AK THE VEHICLE DOOR WOULD NOT CLOSE DUE TO THE LATCH MECHANISM FAILING. *TC
2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO START THE VEHICLE SEVERAL TIMES BEFORE IT FINALLY DID SO. THE CONTACT ALSO MENTIONED THAT THE BATTERY WAS BEING DRAINED SO THE FUEL PUMP FUSE HAD TO BE DISCONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE PASSIVE ENTRY MODULE NEEDED TO BE FLASHED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE TOTAL INTEGRATED PROGRAMMING MODULE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
