THE CONSUMER STARTED THE VEHICLE FROM THE PARK POSITION AND PLACED IN REVERSE, WITH FOOT ON THE BRAKE PEDAL, THE VEHICLE HAD TAKEN OFF OUT OF CONTROL, HITTING OTHER VEHICLES. THE DEALER COULD NOT FIND A PROBLEM. SCC
2004
VISIBILITY
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATER BLOWS COLD AIR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CHARGED $97 FOR A DIAGNOSTIC, BUT COULD NOT LOCATE A FAILURE CODE. SHE TOOK THE VEHICLE TO AAMCO AND THEY CHANGED A HOSE AND CLEANED THE VENTS; HOWEVER, THE FAILURE PERSISTED. SHE TOOK THE VEHICLE TO A PRIVATE MECHANIC, WHO REPLACED THE THERMOSTAT AND STATED THAT THE INSTRUMENT PANEL MAIN CIRCUIT BOARD FAILED. A REPORT WAS FILED WITH THE MANUFACTURER AND ASSIGNED REFERENCE NUMBER 18091070. THE MANUFACTURER STATED THAT THE MILEAGE EXCEEDED THE WARRANTY; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 83,000. UPDATED 12/22/08. *LJ THE CONSUMER STATED THE HEAT DIDN'T WORK, BUT THE THERMOSTAT WOULD GET WARM. THE DEALER INFORMED THE CONSUMER THAT THE BLENDER AND CIRCULATION BOARD NEEDED TO BE REPLACED. UPDATED 12/23/08.*JB
