SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT AND REAR BRAKE ROTORS REPLACED.
2004
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL BECOMES VERY DIFFICULT TO STEER AND LOCKS UP FOR 5- 10 SECONDS. THE FAILURE OCCURS INTERMITTENTLY. THE DEALER IS NOT TAKING RESPONSIBILITY FOR REPAIRING THE VEHICLE. THROUGH RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 03V079000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)); HOWEVER, THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. HE BELIEVES IT SHOULD BE REPAIRED UNDER THE RECALL BECAUSE IT IS EXPERIENCING THE SAME DEFECTS. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 46,000. UPDATED 4/14/09 *CN UPDATED 04/17/09.*JB