CAR ENGINE STALLING AND IMPOSSIBLE TO ACCELERATE, TOOK TO DEALERSHIP FOR A TUNE UP 11//09. DEALER CHANGED COUPLE OF PLUGS BUT NOTHING ELSE WAS NEEDED. 1/10 CAR TOWED TO DEALER. DASHBOARD LIGHTS WERE ACTING UP, ENGINE STARTED STALLING AND COULDN'T ACCELERATE, CAR SIMPLY DIED IN MIDDLE OF THE ROAD. DEALER SAID IT WAS A BAD COIL. ASKED ME IF I HAD WASHED ENGINE, ANSWER WAS NO. DEALER REPLACED COIL AND STATED PROBLEM WAS FIXED. CAR STARTED ACTING UP AGAIN. WHILE DRIVING ON 1-16 (GA), CAR WOULD STALL, COULDN'T ACCELERATE, EVEN THOUGH PEDAL WAS TO THE CAR FLOOR. EMERGENCY LIGHTS ON DASHBOARD ACTED UP, (ONE OF MY TIRES HAD 10 AIR PRESSURE, PULLED OVER AND TIRE HAD 35 AIR PRESSURE). SAME ISSUES THAN BEFORE, I THOUGHT CAR WOULD DIE IN THE MIDDLE OF HWY(7/11/10). TOOK TO DEALER 7/14/2010 AND CONTACTED CHRYSLER (WAS ASSIGNED A CASE). DEALER WANTED TO CHARGE ME $75 TO RUN DIAGNOSTICS, REFUSED TO PAY, SAME ISSUE AS BEFORE. DEALER RAN DIAGNOSTICS FREE OF CHARGE, HOWEVER CHRYSLER STATES THERE IS NO ASSURANCE PROBLEM WILL BE COVERED. THIS IS A SERIOUS SAFETY ISSUE, MY CAR COULD DIE IN THE MIDDLE OF HWY WITH MY TWO KIDS INSIDE ,CAUSE A SERIOUS ACCIDENT. I PAID FOR THE TUNE UP, CAR WAS UNDER WARRANTY FIRST TIME BUT NOTHING WAS SAID OR FIXED THEN. PROBLEM PERSISTS AND NOW CAR IS OUT OF WARRANTY, AND I NEED TO PAY FOR THE REPAIRS? DEALER FAILED TO FIND PROBLEM TWICE BEFORE. CHRYSLER AND DEALER SHOULD BE HELD ACCOUNTABLE FOR PUTTING MY LIFE AND MY KIDS LIFE IN DANGER. ALSO HELD ACCOUNTABLE FOR NOT REPAIRING AN ISSUE THAT IS VERY COMMON AMONG THESE CARS OF THE SAME YEAR. RECALL WAS ISSUED ON SPEED PEDAL, BUT MINE NEVER RECEIVED A LETTER. I FEEL VERY UNSECURE WHILE DRIVING CAR. CHRYSLER STATES DEALER AND COMPANY ARE ACTING IN GOOD WILL BY RUNNING DIAGNOSTICS FOR FREE. THEY ARE MANUFACTURER OF CAR, WHICH HAS SERIOUS SAFETY ISSUES. DEALER FAILED TO REPAIR CAR TWICE WHILE UNDER WARRANTY. ACT IS NOT GOOD WILL, ITS THEIR RESPONSIBILITY! *TR
2012
POWER TRAIN
THE FIRST INSTANCE OF THE VEHICLE SLOWING RAPIDLY WHEN LETTING UP ON THE GAS OCCURRED DURING RUSH HOUR ON A LOCAL PARKWAY. WHILE TRAVELLING WITH THE TRAFFIC, AT ABOUT 67 MPH, THE TRAFFIC AHEAD STARTED TO SLOW. RATHER THAN STEP ON THE BRAKE, I LIFTED MY FOOT FROM THE GAS PEDAL. ALMOST IMMEDIATELY THE CAR BEGAN TO QUICKLY DECELERATE. IT HAPPENED SO FAST THAT THE PERSON BEHIND ME ALMOST HIT ME. THEY PROCEDED TO GO AROUND ME AND PULLED ABRUPTLY IN FRONT OF ME AND BRAKED. HE MUST HAVE THOUGHT I DID IT INTENTIONALLY. THIS HAD BEEN HAPPENING AT SLOWER SPEEDS AND THE SERVICE PERSONNEL AT THE DEALERSHIP TOLD ME THAT I NEEDED TO DRIVE THE CAR MORE MILES AS THEY COULD NOT DUPLICATE THE PROBLEM. ONE TECH EVEN SAID THAT THIS IS THE WAY THE CVT WORKS AND I'D HAVE TO GET USED TO IT. A SIMILAR INCIDENT OCCURRED ON THE PARKWAY ABOUT A MONTH LATER. THIS TIME THE OUTCOME WASN'T AS SEVERE AS THE INITIAL OCCURRENCE. TRAFFIC WAS A LITTLE LIGHTER BUT MOVING JUST AS QUICKLY. I RETURNED TO THE DEALER FOR SERVICE AND THAT IS WHERE THE CAR IS NOW. THEY CANNOT DUPLICATE OR FIND ANY FAILURE CODES FOR THE PROBLEM. AGAIN, A NEW SERVICE ASSISTANT TOLD ME THAT THAT IS HOW THE CVT WORKS. I INFORMED HIM AS I HAD INFORMED THE OTHERS THAT I HAVE DRIVEN VEHICLES WITH THE CVT AND IT IS NOT HOW THEY WORK. HAVING BEEN A MECHANIC FOR A GOOD PART OF MY LIFE, I DARE SAY THAT I FEEL AS THOUGH I AM RISKING MINE WHEN DRIVING THIS VEHICLE AT HIGHWAY SPEEDS. *TR