TOOK VEHICLE FOR YEARLY INSPECTION WHERE THE CAR WAS PURCHASED, NEW. THEY WERE AT THAT TIME A CHRYSLER JEEP DEALER. IT DIDN'T PASS THE INSPECTION DUE TO THE POOR CONDITION OF THE BALL JOINTS - MILEAGE AT THAT TIME WAS ONLY 14,258. IT WAS SUGGESTED I CONTACT CHRYSLER TO NOTIFY THEM. THEY ADVISED ME TO TAKE IT TO A LOCAL QUALIFIED DEALERSHIP. IT WAS TAKEN FOR THEM TO CHECK THE BALL JOINTS. AFTER 2 WEEKS OF NOT DRIVING THE CAR DUE TO ITS DANGEROUS CONDITION, THE BALL JOINTS AND BOTH LOWER CONTROL ARMS WERE REPLACED AT A COST TO ME OF $214.00. THE TREATMENT I RECEIVED AND THE AMOUNT OF TIME IT TOOK THEM TO DECIDE TO DO THE JOB AT THE "QUALIFIED DEALER" WAS INEXCUSABLE. I FEEL CHRYSLER SHOULD OF TAKEN CARE OF THE COST OF THE REPAIR, SINCE IT WAS NOT DUE TO ANYTHING I DID BUT THE QUALITY OF THE PARTS INSTALLED ORIGINALLY. THIS COMPLAINT WOULD OF BEEN SUBMITTED EARLIER BUT I WAS NOT AWARE OF THE NHTSA. *TR
2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS MADE AWARE OF THE NOTICE AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COULD NOT PROVIDE A DATE OF AVAILABILITY FOR THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 12,000. *TR