FIRST TEST RIDE WITH SALESMAN DRIVING. I GOT INTO THE PASSENGER SIDE AND CLOSED THE DOOR. WHEN THE SALESMAN STARTED THE CAR THE INSTRUMENT PANEL ALERTED HIM THAT MY DOOR WAS NOT FULLY LATCHED. HE GOT OUT AND CAME AROUND AND CLOSED MY DOOR MORE FIRMLY. I THOUGHT NOTHING OF THIS AT THE TIME. A MONTH LATER I WAS DRIVING A FRIEND ABOUT AND SHE HAD REPEATED PROBLEMS WITH NOT CLOSING THE DOOR FIRMLY ENOUGH. THE DOOR BOUNCED BACK OUT SO THAT THE TRAILING EDGE WAS ABOUT 0.125 INCHES OUT FROM THE REAR DOOR. TOOK THE CAR TO THE DEALER. THEY SAID THEY WILL ADJUST THE DOOR IN THE SERVICE BAY. AFTER ADJUSTMENT DOOR BOUNCED WHEN SERVICE TECH DEMONSTRATED THAT IT WAS NOW 'FIXED'. SERVICE THEN SAID, THAT DUE TO THE LAW, THEY WOULD HAVE TO SEND TO BODY SHOP FOR FURTHER ADJUSTMENT. I DECLINED. ELEVEN MONTHS LATER DOOR STILL BOUNCING AND BROUGHT IT BACK TO DEALER FOR SERVICING. DEALER AGAIN ADJUSTED DOOR, THEN SENT IT TO BODY SHOP AND SAID IT IS NOW FIXED. I DISAGREED, SAYING DOOR STILL BOUNCES. BASED ON DEALER 'FIX' JAG CUSTOMER RELATIONS SAYS DOOR NOW MEETS MANUFACTURERS SPECS. IS THIS A SAFETY ISSUE. *TR
2013
SUSPENSION
ON SEPT 27, 2013 AROUND 7A.M., I DROVE MY CAR TO THE MAIL BOX WHERE I PULLED OVER ON A ROAD WITH A SLIGHT INCLINE AND UP ON THE ROUNDED CURB, PUT IT IN PARK, OPENED THE DOOR, WALK ALONG THE SIDE OF THE CAR, CROSSED IN FRONT TO RETRIEVE MY MAIL. AFTER GETTING MY MAIL, WHEN I TURNED AROUND TO GO BACK TO THE CAR, I SAW IT DRIVING FORWARD AND CROSSING THE ROAD TOWARDS THE OTHER SIDE! INSTINCTIVELY I JUMPED IN THE PASSENGER SIDE AND WAS TRYING TO REACH THE BRAKE PEDAL WHEN THE CAR HIT THE CURB, THROWING ME BACK A BIT. THE IMPACT OF THE CURB MUST HAVE TURNED THE WHEELS TO THE LEFT AND THE CAR PROCEEDED DOWN AN EMBANKMENT AND HIT A TREE WHICH FINALLY STOPPED THE CAR. I CONTEST THAT THE CAR COULD NOT HAVE ORIGINALLY BEEN IN DRIVE WHEN I GOT OUT OF THE CAR TO RETRIEVE MY MAIL AS I WALKED IN FRONT OF IT. I BELIEVE THE GEAR POPPED OUT OF PARK AND VOLUNTARILY WENT INTO DRIVE WHILE I WAS RETRIEVING MY MAIL. *TR